To express your interest, please submit your resume and a one-page response to the following criteria: 

• A summary of why you’re interested in this role, and how your key skills, experience, or attributes make you a strong fit. 

• Why you believe providing a positive customer experience is important in helping injured workers achieve their return-to-work goals. 

• An example of a time where you successfully influenced a customer to achieve a positive outcome, such as returning to work, or improving employability. 
   

The Customer Advisor Employment Connect position description is available on the intranet.  

This role is graded at Award Grade 3. If you have any questions about this opportunity, please contact Elisa Hitchens.  

Applications close 3pm Thursday 10th July 2025. Prior to applying, please discuss your intent to apply with your leader and take a look at our expression of interest tips. 

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds. 

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.