• Deliver key engagement initiatives for NSW Planning  
• Permanent full- time opportunity
• Parramatta office location (3 days p/w onsite) with flexible working supported
• Salary relative to experience and ranges from $145,378 to $168,130 + super

At the heart of the New South Wales (NSW) planning system, the Planning Group takes centre stage. Driven by the NSW Government’s unwavering commitment to tackle the critical housing issue, we provide essential support and strategic guidance. The Planning Land Use Strategy, Housing and Infrastructure (PLUSHI) team are the driving force behind the Department's strategic planning, policy, rezoning, and infrastructure projects, all aimed at making New South Wales a better place to live.

The role

The Senior Manager Engagement and Concierge is responsible for overseeing a supportive and results driven team to lead initiatives that build relationships with the Department’s stakeholders to ensure NSW communities and stakeholders are engaged and informed on issues and opportunities.

About you

Leading a team of 4 direct reports, you will manage the development, implementation and evaluation of innovative engagement strategies to ensure stakeholders have opportunities to inform priority policies, plans and programs and lead the design and delivery of best practice engagement programs and manage stakeholder events such as forums, workshops, focus groups, surveys and briefings to obtain stakeholder feedback and support an effective engagement approach for industry and sector groups.

You will deliver all key engagement project milestones and outcomes by identifying critical stakeholder and community issues, undertake research and analysis and provide recommendations, solutions and advice to manage issues of strategic importance and inform new approaches to engagement whilst maintaining key stakeholder relationships, including engaging regularly and directly with key industry, planning, community and environmental stakeholders on departmental initiatives, policy and programs.

Essential requirements

Tertiary qualification in a relevant field, such as communications, marketing, planning, economics

For more information read the full Role Description: Senior Manager Engagement and Concierge

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Wednesday 21 May 2025.

Should you require further information about the role please contact Mike Player via mike.player@dpie.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.