- Supervisor Visitor Centre, Clerk Grade 5/6
- Package includes salary, depending on experience ($97,027 - $107,059) plus employer's contribution to superannuation and annual leave loading
- Ongoing full-time opportunity
- Located in Tumut.
Do you want to work to make a difference for NSW?
Working to protect the state’s environment and heritage.
Amazing opportunity to work within National Parks and Wildlife Service in a Supervisor Visitor Centre position! Are you a supportive team manager looking to work in a fun and fast paced frontline role to help visitors have a great experience in National Parks? If so, this can be the role for you.
About the Role
We are looking for a Supervisor Visitor Centre in the Kosciuszko National Park. The supervisor provides exceptional service to our visitors and supports a small frontline team to do the same.
You will coordinate and supervise the operations of a Visitor Centre including visitor information and education services, revenue generation from park use, retail, camping and associated fees and marketing and events management, where required.
In addition to recruiting and supervising Visitor Centre staff, volunteers and contractors, this dynamic role will use various sales and reporting systems to track visitation, revenue, safety and to share information across the branch.
About you
As a Supervisor, Visitor Centre you will come from a tourism or hospitality background with previous proven supervisory experience. Strong customer focus and communication skills are essential as well as previous experience managing financial budgets and reporting.
Essential Requirements:
- Demonstrated ability to develop, manage and promote visitor services and an information and retail outlet.
- Relevant knowledge and the ability to inform visitors of the natural and cultural heritage values of the conservation reserves and the visitor services and facilities that are available.
- Demonstrated ability to use retail management systems to monitor and report on financial performance, stock control and security.
This role requires a Current Australian Drivers Licence and a Current Working with Children check.
more information read the full Role Description: Supervisor Visitor Centre
Effective 1 January 2024. NSW National Parks and Wildlife Service (NPWS) is part of NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW). For more information, please click here.
What we can offer you
NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.
- Accrued days off in addition to Annual Leave
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training.
What we do
About NSW National Parks & Wildlife Service
Visit a park
Southern Ranges Branch Overview
How to apply
Apply by answering all pre-screening questions, submit a current resume and a one-page cover letter that outlines your skills and experience relevant to the role.
In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DCCEEW supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.
For more information about the role, please contact the Hiring Manager, Kym Armstrong, Team Leader Visitor Experience, on 0459 739 164 or via kym.armstrong@environment.nsw.gov.au
Applications close: Sunday, 8th of June 2025 at 11:55pm.
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months.
Looking for more information or assistance in applying?
Our Diversity team can assist to:
- provide alternative formats to apply
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks.
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Tom Jackson at tom.jackson@dpie.nsw.gov.au
If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn
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Role Description
