Do you want your work to make a difference for NSW?
Working with and coordinating corporate and enabling functions that support our vision of creating thriving environments and communities for every generation.

• Are you a strategic thinker with a passion for technology and innovation?
• Temporary, full-time opportunity for 2 years
• Parramatta Office location, hybrid working supported
• Salary relative to experience, and ranges from $149,739 to $173,174 + 12% super

Do you thrive in dynamic environments and enjoy leading high-performing teams? Join DCCEEW and play a pivotal role in shaping the future of digital platforms that support climate action, environmental protection, and sustainable water management across NSW.

As the Manager, Applications, Platforms and Support, you’ll lead a multidisciplinary team of support and platform administrators to manage and oversee operational needs of bespoke and platform solutions using low-code technologies like Salesforce, Powerapps and others. You’ll oversee the operational management, drive continuous improvement, and ensure governance and compliance across systems and vendor relationships.

What You’ll Do

• Lead the operational management and optimisation of business applications to ensure reliability, performance, and customer satisfaction.
• Oversee vendor performance and service delivery to meet agreed SLAs and align with organisational priorities.
• Strengthen governance, quality assurance, and cyber security controls to maintain operational integrity and resilience.
• Provide expert guidance to stakeholders and build a culture of accountability, service excellence, and continuous improvement. 

About You

The ideal candidate will bring proven leadership in IT application and platform management, with deep expertise in low-code technologies and service delivery frameworks. They will demonstrate strong stakeholder engagement and negotiation skills, underpinned by a commitment to integrity, collaboration, and delivering public value. 

Essential requirements 

• Tertiary qualifications in a relevant field and/or relevant experience in the governance and management of Information Technology applications in a complex environment.

For more information read the full Role Description: Manager, Applications, Platforms and Support

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 26 October at 11:55PM.

Should you require further information about the role please contact Shantanu Chakraborty via shantanu.chakraborty@dcceew.nsw.gov.au.

 A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 0499 944 566 (please mention reference number 545170).

If you are an Aboriginal or Torres Strait Islander use our Guide for Aboriginal Applicants to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

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