Assistant Digital Innovation and Growth Manager (Loyalty Analytics & Operation)
Job No.: 499510
Employment Type: Full time
Departments: Digital Innovation and Growth Department
Job Functions: Marketing
You will be reporting to the Program Lead of Wellness Ecosystem Program named “Live Young” under Digital, Innovation & Growth Department. You will be part of the energetic Live Young team to drive changes and business impact for various stakeholders.
Job Responsibilities:
- Assist in managing the overall data analytics framework for the loyalty program (“Live Young”) to drive for customer loyalty thus to increase customer sales.
- Work with cross functional teams on customer segmentation & analysis together with campaigns performance to develop analytics reports with actionable insights and recommendations.
- Analyze and prepare regular and ad-hoc management and business reports to facilitate in data driven decision making.
- Support daily operation of the loyalty program and its automation. e.g. Member Communication, Rewards setup, etc.
Job Requirements
- Bachelor’s degree in statistics, mathematics, information management or analytics areas
- At least 4 years in data analytics and CRM background
- Proficiency in scripting - Python
- Good communication and “can-do” mindset
- Strong business acumen, analytical skills, numerical sense and be able to work independently with attention to details.
- Good communication and interpersonal skills
- Good written and verbal communication skills in both English and Chinese
- Experience in managing complex customer data from multiple sources is a definite asset
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to: hr@boclife.com.hk.
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