Job Responsibilities:
Timely response for system account maintenance tasks.
Oversee system user accounts, ensuring proper access controls and security measures are in place.
Support regular reviews and audits of system accounts to maintain integrity and compliance.
Engage with users to understand, gather, and refine their report requirements and specifications.
Collaborate with stakeholders to gather, document, and detail user requirements.
Develop and oversee the generation of reports, ensuring accuracy and timely delivery.
Participate in UAT to ensure reports are accurate and meet user expectations.
Facilitate and manage communications between various stakeholders, including business units and the IT team.
Provide prompt and reliable support for other ad hoc tasks as assigned by supervisors.
Job Requirements:
Bachelor’s degree or higher in Business Statistics, Computer Science, Information Systems Management, or a related field.
Understanding of insurance business operations, systems, and technology applications. A minimum of 1-2 years of relevant work experience is preferred.
Strong skills in MS Office applications, particularly Excel, Access, VBA.
Hands-on experience with SQL is required. Related qualification (CISA, CISSP, PMP, etc) will be an advantage
Strong interpersonal abilities, initiative, and a strong analytical mindset, with the capability to work independently and under minimal supervision.
Ability to work under pressure while maintaining a high level of accuracy and attention to detail.
