Customer Services Manager (Customer Services Centre)
Job No.: 500019
Employment Type: Full time
Departments: Customer Services & Policy Administration Department
Job Functions: Customer Service
Job Requirements:
- Degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS)
- 6 years or above working experience and preferably 3 years at supervisory level in life insurance with solid customer relationship management experience
- Excellent customer-service mindset with effective interpersonal and communication skill
- Patient, attentive to details with good problem solving and organizing skills
- Positive, attentive to details and good organizing skills
- Conversant with MS Word, Excel and Chinese Word Processing
- Proficient in spoken & written English and Chinese
- Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please submit application through our company website: http://boclife.com.hk
(Data collected will be used for recruitment purpose only.)
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