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Operation Manager (Middle Office), Private Banking

Job No.: 495922
Employment Type: Full time
Departments: Private Banking
Job Functions: Bank Operations

  • Provide account opening support, account transactions, credit, loan and investment related transactional processing; covering all kinds of investment products including system input, order maintenance and risks monitoring, etc.
  • Attending to general client queries.  Liaise with internal and external parties to fulfill client requests and administrative follow-up.
  • Monitor the status of credit exposure/excess of client portfolios to ensure that no unauthorized and/or excessive credit facility is granted to clients and all transactions are processed according to bank’s credit policies.
  • Ensure that account opening documents and credit documents are in order. Follow up on outstanding documents.
  • Regularly review operating procedures and guidelines, and continue to optimize processes and system functionality to improve service quality and productivity.
  • Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, reputational and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.
  • Degree or above with major in Finance or related discipline, or have experience on Banking products, transactions and services
  • At least 4-6 years solid working experience in banking/credit operations, preferable in private banking business
  • Interpersonal skills – communicating effectively and provide value adding advice to others, influencing effectively
  • Ability to analyze situations, prioritize and implement processes effectively.
  • Be innovative and have strong team spirit
  • Concrete experience on data analysis of Customer and/or transactions is preferable
  • Familiar with MS Office tools: Word, Excel and PowerPoint
  • Fluent speaking in English, Cantonese and Mandarin is preferable




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