Responsibilities: 

1.  Customer Services Officer (櫃員(客戶服務主任))

• Handle daily counter transactions (including cash deposits/withdrawals, bill acceptance, transfers, time deposits, remittance services, etc.), customer inquiries and internal documentation at branches.
• Conduct product selling and client referral as required.

2.  Assistant Manager (助理經理(個人業務))

• Provide high-quality banking and customer services to Personal Banking clients.
• Perform account opening and customer due diligence tasks.
• Explore business opportunities by prospecting new clients and cross selling. Accomplish tasks and targets assigned.

3.  Assistant Relationship Manager (助理客戶經理(對公業務))

• Assist Relationship Managers with client marketing and account management; assist in preparing credit approval reports and handle financial data analysis. 
• Collect customer and business information; help update marketing plans based on client needs and changes; coordinate with internal departments to support product/ service improvements.
• Assist in preparing credit facility proposals based on client requirements and risk assessment; help implement approval conditions after credit is granted. 
• Support monitoring of risk-adjusted returns and contribute to meeting performance targets for assigned clients. 
• Assist with ongoing client due diligence reviews; help monitor credit limit usage and asset quality; support implementation of risk mitigation measures. 

Requirements:

• Bachelor's degree or above
• Possess customer-oriented mindset
• Demonstrate a strong sense of responsibility and good team spirit 
• Proficient in written and spoken English and Chinese; fluency in Cantonese is preferred 

Application Deadline: 30th March 2026 24:00 (HKT)