Responsibilities:

• Prepare feasibility study reports and development plans
• Collect user requirements and market data for projects
• Organize and coordinate phased project development activities
• Conduct project acceptance, monitor progress and quality across project stages, and implement corrective measures when necessary
• Support the Bank’s regional expansion by strengthening communication and business collaboration with Southeast Asian institutions based on line management responsibilities, and provide essential business assistance
• Implement and support RPA (Robotic Process Automation) initiatives
• Lead the planning and management of parameter-related processes, including parameter onboarding, analysis, configuration, updates, and release
• Analyze and address requests from the Head Office, overseas branches, and business units, assessing their feasibility from system functionality, process controls, teller operations, and customer service perspectives
• Manage parameters for core banking system upgrades and special projects, providing necessary parameter support during testing, rehearsal, and production rollout phases
• Coordinate communication with relevant departments and facilitate knowledge transfer through parameter-related training sessions
• Oversee parameter emergency management and conduct regular reviews and supervision of critical parameter control points
• Undertake short-term business trips to deliver on-site guidance and conduct parameter training
• Collaborate with other functional areas in implementing initiatives such as process quality management (e.g., ISO standards) and operational risk management (e.g., RACA, KRI)

Requirements:

• Bachelor degree or above
• 3 years’ experience in banking operations is preferred
• Knowledge of deposit and debit card products is an advantage
• Sound business acumen with strong awareness of banking industry trends and emerging developments
• Strong interpersonal, communication, analytical decision-making, independent thinking, and organizational skills
• High adaptability and learning agility, with a proactive attitude toward problem-solving and overcoming challenges
• Capable of handling complex tasks and managing time effectively
• Proficient in both written Chinese and English, with strong command of bilingual (Chinese and English) and trilingual (Cantonese, Mandarin, English) abilities
• Skilled in standard office software such as MS Word, Excel, and PowerPoint; proficiency in Macro and VBA programming is an advantage