Responsibilities:

• Participate in system user requirement discussion, collaborate closely with project teams and stakeholders to clarify requirements, identify defects and potential risk/ issues, and refine user requirement documentation
• Formulate test plan, test approach, test scenarios, and test cases based on user requirements and system functional specifications; prepare test accounts and configure testing environments; lead the development of automated test scripts; and execute both manual and automated test cases
• Participate in user acceptance testing, regression testing, production validation, and trial runs to validate system quality for product process enhancements and system optimization projects
• Accurately document, report, track, and verify test results; coordinate with development teams to prioritize, track and resolve system defects, ensuring timely issue resolution
• Support user training, provide testing assistance, and prepare relevant operational guidelines and instructional materials
• Assist in managing key systems to support continuous operational improvement; maintain user access rights and update knowledge database

Requirements:

• University degree in Business, Finance, Computer Science, Engineering or related disciplines
• Minimum 4 years of experience in banks, large technology companies and consultant companies
• Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
• Proficient in automated testing tools such as TestComplete, Selenium, or Katalon
• Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
• Strong analytical and problem-solving skills, be able to manage and build up rapport with professional and different level of business and technology stakeholders
• Proficiency in both English and Chinese with good communication and presentation skills