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Deputy/ Anti-Fraud Manager (Risk Management and Monitoring - Transaction Monitoring)

職位編號: 500075
聘用性質: 全職
部門: 個金風險及綜合管理部
工作類別: 稽核, 風險管理

Responsibilities:

  • Responsible for handling and investigating fraud cases related to credit cards, debit cards, e-banking fraud and ATM cards;
  • Assist in transaction monitoring and dispute case investigations for credit card issuing operations and e-banking TXNs, with responsibility for reducing credit card & e-banking transaction fraud risks and responding to customer inquiries regarding disputed transactions;
  • Follow up on abnormal cases in credit card and e-banking TXNs, analyze prevailing fraud methods and trends in the credit card market and e-banking development, and review and refine transaction monitoring rules based on fraud case data analysis;
  • Assist in developing procedures and monitoring mechanisms for handling suspicious transactions related to fraud;
  • Liaise with industry stakeholders and card-issuing institutions on fraud risk control to enhance transaction security and efficiency;
  • Support the coordination of digitalization initiatives in fraud risk management to strengthen overall anti-fraud capabilities and responsiveness; and
  • Perform any other duties assigned by supervisors.

Requirements:

  • Bachelor degree holder or above in Risk Management, Law, Business, or Communications is preferred.
  • Work experience in fraud investigation or law enforcement is preferred.
  • Strong statistical knowledge is required.
  • Knowledge to AI tools will be preferred.
  • Good communication & computer skills; enthusiastic and energetic.

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