Job Description:

1. Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution
2. Assist in planning for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking’s digital business
3. Conduct various workshops for value stream mapping, Design Thinking, agile inception and retrospectives session across different project teams
4. Work with multiple business agile teams, and provide on-the-job guidance and trainings to Business Project Managers (BPM) or Product Owner:  providing product vision, user story writing, product backlog prioritization and grooming sessions
5. Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
6. Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market

Requirements:

1. University degree in Business, Finance, Computer Science, Engineering or related disciplines
2. Minimum 3 years of experience in banks, large technology companies and consultant companies
3. Experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
4. Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
5. Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
6. Be able to manage and build up rapport with professional and different level of business and technology stakeholders
7. Proficiency in both English and Chinese with good communication and presentation skills