Responsibilities:

Responsible for managing AML-related system/ process enhancement projects, maintenance and initiatives within Corporate Banking, with particular focus on AML and customer due diligence (CDD) review. The role acts as a key liaison among business units, Compliance, FCC and IT to support effective project delivery and improve the effectiveness and efficiency of financial crime controls.

Key responsibilities include:

• Manage and coordinate system & process development and enhancement, relevant AI-related projects relating to AML and CDD reviews, including project planning, requirements gathering, progress tracking, issue resolution and implementation, etc.
• Support the ongoing maintenance and effective operation of AML and CDD review systems, working closely with IT and relevant stakeholders to investigate system issues, coordinate remedial actions and identify enhancement opportunities.
• Act as a key liaison between front-line staff, business units, Compliance, FCC, IT and relevant service providers to translate business and regulatory requirements into business requirements and functional specifications.
• Coordinate and conduct user acceptance testing (UAT), including test planning, preparation of test cases, defect tracking and resolution, and post-implementation validation/ follow-ups.
• Apply SQL/ PQL and data analytics techniques to support data extraction, reconciliation, data quality checks, system testing and management reporting.
• Perform data mining and analysis to identify data anomalies, control gaps and opportunities to improve system effectiveness and operational efficiency.
• Prepare financial crime (e.g. AML, Sanctions, Fraud) related data analysis, management reporting and portfolio management & reviews.  
• Work with IT teams on system integration, data interfaces and infrastructure-related enhancements, ensuring that business requirements and control considerations are appropriately addressed.
• Monitor project milestones, dependencies, risks and outstanding issues, and provide regular progress updates and escalation to senior management.
• Keep abreast of applicable laws, regulations and regulatory developments, and assess their implications for AML-related systems, processes and controls.
• Review and update relevant policies, procedures and user guidelines to reflect system changes and applicable AML/CFT, sanctions and CDD requirements.
• Prepare and deliver training and user support relating to system enhancements and CDD review processes.
• Carry out duties in accordance with the Bank’s policies, operational procedures and regulatory requirements, and complete other tasks assigned by senior management and the team head.

Requirements:

• Bachelor’s degree or above in Banking and Finance, Business Administration, Information Systems, Computer Science, Law or other related disciplines. Candidates with substantial relevant banking experience may be considered on a case-by-case basis.
• At least 10 years’ relevant experience in banking, AML/FCC, business analysis or system project management, preferring in middle office and AML related departments.
• Relevant experience in the maintenance, implementation or enhancement of AML and CDD review systems.
• Able to work under high pressure and time sensitive environments.
• Demonstrated experience in project management, including requirements gathering, stakeholder coordination, UAT, implementation and issue management.
• Good understanding of AML/CFT requirements and CDD review processes, and how these are supported by systems and controls.
• Working knowledge of SQL/ PQL and programming logic, with the ability to understand data queries, system rules and technical specifications, and communicate effectively with IT teams.
• Practical experience in data analysis, data mining, data reconciliation and data quality management.
• Sound understanding of the system development life cycle (SDLC), database concepts, system interfaces and IT infrastructure. Experience supporting system development or infrastructure-related projects would be an advantage.
• Good knowledge of banking operations and the relevant legal and regulatory environment.
• Strong analytical, problem-solving, presentation, communication and stakeholder management skills.
• A collaborative team player with the ability to coordinate multiple stakeholders and manage competing priorities.
• Proficient in Microsoft Office, including Word, Excel and PowerPoint, and Chinese word processing.
• Good command of written and spoken English and Chinese; knowledge of Mandarin would be an advantage.
• Relevant AML and/or project management qualifications, such as CAMS or AMLP Core Level, and project management qualifications (e.g. PMP).