Responsibilities:

• Processes optimization and increase productivity.
• Executing asset recovery and debt restructuring strategies.
• Formulate, track, evaluate and fine-tune the asset recovery strategies.
• Handling customer complaints, including investigations and submitting report.
• Performs other duties as assigned.

Requirements:

• Degree holder, preferable in Business Administration /Economics or related disciplines.
• 2-5 year or above experience in credit / financial analysis, preferably with debt collection experience.
• Knowledge of credit card products and relevant regulatory requirements.
• Accurate analytical ability.
• Able to work independently.
• Good communication skills, organizational, planning, negotiation and coordination skills.
• Mastering market dynamics and regulatory requirements.
• Good command of both verbal and written English and Chinese, with fluency in Putonghua an advantage.
• Good knowledge of Microsoft Office.