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To register your interest and find out more about the Career Tours at Mandarin Oriental Palace, Luzern, please click here.



Banquet Audio Visual

Apply now Job no: 510320
Employment type: Full time
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia
Department / Job Level: Food & Beverage, Non-Management (Entry)

Duties and Responsibilities

    • To consistently achieve the service and product delivery standards with a high degree of client care and service at all times.
    • To demonstrate a pride in workplace and a high level of commitment.
    • Support company's philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
    • To operate, maintain and repair all audio-visual equipment within the hotel such as amplifiers, microphones, TV’s, etc. as per the manufacturer specification
    • Execution of daily repair requests
    • Daily reading with keeping and updating of all log sheets
    • To maintain necessary stock and spare parts to ensure equipment are functioning well without interruption and to follow that the technical storekeeper
    • To keep his/her tools in good working conditions
    • To liaise with Engineering or IT and any other related departments to make sure the successful of the function
    • Provide excellent service at all time to all of our guests
    • Assist Guest courteously and efficiently
    • To maintain the store neat, tidy, clean and safe
    • Continuously monitor his/her section for maximum guest’s satisfaction
    • To carry out daily, weekly and monthly inventory
    • To wish each and every guest a warm farewell and thank them for coming
    • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
    • To have role of good Brand ambassador
    • To maintain all Hotel’s assets

Requirements

  • Have a minimum of 1 year experience in similar position, preferably in luxury environment
  • Reading, writing and oral proficiency in the Indonesian and English language.
  • Willing to work a flexible schedule and holidays.
  • Be a self-motivator and motivator of others.
  • Work in a safe, prudent and organized manner.
  • Be able to relate to all levels of guests and management.
  • Have excellent communication and organization skills.
  • Be able to consistently delight and satisfy our guest.
  • Have the ability to handle guest requests in a detailed manner.
  • Have excellent attention to details and Food and Beverage service knowledge.

 

Advertised: SE Asia Standard Time
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