Where You Fit In

Mandarin Oriental Hotel Group is the award‐winning owner and operator of some of the world’s most prestigious hotels, resorts, and residences. The Group currently manages seven Residences at Mandarin Oriental globally, with sixteen other projects under development. A natural extension of the brand, The Residences offer owners a truly unique lifestyle with the best of both worlds: the comforts of a private home combined with the unsurpassed amenities and legendary service of Mandarin Oriental. Residents can enjoy the Group's signature services from indulgent spa treatments, to cutting edge cuisine and attentive concierge service, plus exclusive resident-only services and amenities. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences common areas to the very high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term.

The Director, Residential Operations is primarily responsible for, but not limited to, the overall Residences operations and management of all pre and post-opening operations activities, including the continual enhancement and improvement of operations. 

This position will be responsible to ensure compliance with, and completion of, all Company's obligations relative to the applicable Residences Property Management Agreement, including management services reasonably required for the administration of the Condominium, its operation, and perhaps other legal entities, as well being the point person for managing all aspects of the Residences Association in accordance with local regulations.

This residential building is located at the center of New York City’s premier Fifth Avenue retail shopping corridor.

If you are the Director of Residences we are looking for, we want to hear from you. Click  Director of Residential Operations_RSDNYF Job Description.pdf for more details about the position.