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Cameriera ai piani / Room Attendant part-time - Season 2021

Apply now Job no: 513361
Employment type: Temporary / Seasonal
Property / Office: Mandarin Oriental, Lago di Como
Location: Lake Como, Italy
Department / Job Level: Non-Management (Experienced), Non-Management (Entry)

Duties and Responsibilities:

  • Ensure cleanliness standard are maintained in all guestrooms on a daily basis.
  • Neatly fold bedspread and place in designated area.
  • If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.
  • Efficiently turndown bed to meet appearance standard as demonstrated.
  • Inspect all guestroom fresh linens for cleanliness and sub standard appearance.
  • Place foot mats and slippers on both (one) side of the bed.
  • Set up turndown tray with ice and water as well as other turndown amenities as demonstrated.
  • Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
  • Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated.
  • Replace guest amenities when appropriate.
  • Vacuum Guest room carpet furniture and baseboards according to standard if needed during the service.
  • Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips.
  • Turn on stereo/television to appropriate turndown standard.
  • Empty waste baskets
  • Replace all used drinking glasses to standard
  • Turn on appropriate lighting if guest is not present during service.
  • Remove all room service trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
  • Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
  • Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
  • Ensure that all electronic devices (television, stereo, telephones) are working properly.
  • Evaluate work assignment and prioritize work load according to guest requests.
  • Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
  • Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
  • Adhere to Do Not Disturb policy.        

Requirements

Mandatory

  • Possess a good written and verbal command of the English Language.
  • Possess a pleasant and outgoing personality

Advertised: W. Europe Daylight Time
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