JOB SUMMARY:

Greets, parks, and provides directions to Guests and drivers arriving to our theme parks in an efficient and safe manner while providing exemplary guest service.

MAJOR RESPONSIBILITIES:

• Safely and professionally direct guests and ride app drivers to the correct areas from various positions. Manage traffic control, and redirect vehicles to park in the appropriate areas.
• Provides information, including parking location information, drop off/pick up information, and assistance to guests as needed. Answers Guest questions and offers general UO information while providing exemplary guest service.
• Safely assist in set up of parking flow using cones, barricades and other equipment Maintains safety standards to ensure team and guest safety.
• Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal, keeping the area free of debris and the proper maintenance of equipment and/or props.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EXPERIENCE: 

0-1 Year: Operations experience preferred. Six months to one year guest service and/or parking experience preferred; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Valid Florida Drivers License Required

ADDITIONAL INFORMATION:

• Greet, park and direct guests safely while providing exemplary guest service.
• Assist in setting up parking flow using cones, barricades and other equipment.
• Drive and wash vehicles as needed.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE