JOB SUMMARY:

Responsible for providing support to Ride and Show by performing nightly preventative, diagnostic, coding, and corrective maintenance of show lighting control systems, equipment, and special effects.

MAJOR RESPONSIBILITIES:

• Perform daily, weekly, monthly, semi-annual, and annual inspections and preventative maintenance towards show lighting controls. Inspections include testing, verification and/or calibration of applicable lighting control systems.
• Diagnose system failures and provide immediate long-term corrective actions. Involves researching defective electronically controlled various lighting equipment to include but not limited to dimmer racks, relay racks, control consoles, lighting fixtures and consoles, computers, networking equipment (ethernet switches, nodes, POE devices), DMX distribution systems (opto-splitters, mergers, terminators), wireless data transmission systems (DMX, ethernet). Apply basic electrical theory to operate, troubleshoot, and repair SCR dimmers. Instructional information to complete the repair process when needed. This entails logical and extensive troubleshooting when referring to technical manuals, technical library, and the CMMS system while utilizing a systematic approach.
• Provide input and entry into the Computerized Maintenance Management system (CMMS) and log completion of inspections, corrective action, and/or repairs made, and list applicable parts used. Follows correct chain of command and notify appropriate management when necessary.
• Perform modifications to the show lighting fixtures, equipment, or design as directed by the Universal Engineering/Creative/EHS/Attraction Operation departments. Utilize and update focus diagrams and technical prints to ensure proper function, output, and color temperature of each show light. Follows correct chain of command to notify appropriate management when necessary.
• Completes PQS qualification and other job responsibility related training as assigned. Trains new technicians to do venue-specific PM work orders, recovery procedures, and processes.
• Responds to downtimes, show element quality repairs, and ride recovery related issues in adherence with all applicable safety rules and regulations. Initiates and engages in positive interactions with internal partners.
• Perform modifications to show lighting control code, as directed by the Universal Engineering and/or UO Creative departments. Properly document all code changes. Follows correct chain of command to notify appropriate management when necessary.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE:

Responsible for inspection, troubleshooting and repair of Ride and Show lighting equipment in USF, IOA, and Volcano Bay.

EDUCATION:

• High school degree or GED is required.
• Bachelor of Arts or Science in Technical Production for Theater or Equivalent - Preferred.

EXPERIENCE:

• 5-7 years: Experience in troubleshooting and repair of complex analog/digital lighting equipment/control systems including dimmers, relays, fixtures; or equivalent combination of education and experience.
• Programming experience with ETC systems preferred. Knowledge on various console and PC based control systems.
• Understand signal flow and implementation of protocol “DMX E1.11, Entertainment Technology — USITT DMX512-A — Asynchronous Serial Digital Data Transmission Standard for Controlling Lighting Equipment Accessories”
• Preferred experience in theme park industry. ETCP Certified with verifiable experience preferred; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Must have the ability to work Third Shift.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE