JOB SUMMARY:

Support management in directing and coordinating activities of Quality Control personnel. Routinely provides feedback to management on personnel issues and performance. Actively supports and implements daily/weekly/monthly planning and scheduling. Ability to multitask and use basic problem-solving skills. Actively promotes, engages in and maintains positive working relationships with other departments and shifts in supporting department activities. Provides neat, timely, and accurate inspection reports; facilitates problem resolution; provides input to Engineering and/or Management in areas of expertise during problem resolution or project planning stage(s). Perform quality control inspections in the following areas: composites, fiberglass laminate construction, and structural non-destructive testing (NDT). Performs all duties in accordance with Universal Orlando and Technical Services policies and procedures.

MAJOR RESPONSIBILITIES:

• Plans and delegates work tasks. Supports, follows and implements QC planning and scheduling for the assigned shift. Delegates work assignments among qualified team members. Communicates performance expectations in an effort to ensure proper completion of tasks; provides feedback for recognition and performance improvement. Manage down time recovery while maintaining composure and keeping the Team Members and guests safe.
• Actively reinforces company safety guidelines and programs; reports or corrects non-compliance. Monitors employee’s productivity, work habits. Leads work startup and stoppage, schedules breaks. Monitors care, condition, use and storage of tools, equipment and other UO property daily. Manages material inventory processes. Monitors compliance with wardrobe/grooming standards, driving policy, radio usage, and other UO policies.
• Ensures proper completion of documentation, ensuring accurate data entry and standardization daily. Documents Team Members behaviors using the Lead Observation Report to support managerial and supervisory documentation. Provides Team Member performance feedback every week to the supervisor.
• Communicates and coordinates with other departments. Communicates resource needs and work plans to supervision.
• Performs job duties as described in non-lead job description. Maintains and shares job knowledge, assists in developing
  employees.
• Assists with training new and current employees. Assigns who will provide daily training. Follows up with trainer on employee training status.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE:

Responsible for managing Quality Control personnel in the inspection, and documentation of Type I and Type II equipment for Ride and Show, Central Shops, Facilities, Engineering and Creative.

EDUCATION:

• High school degree or GED is required. Technical school is preferred.
• Associate’s degree (AA) or (AS) in quality or related field is preferred.

EXPERIENCE:

• Required – 1-3 years: experience in a technical field.
• Required – 1 Year: Completing Quality Control Annual inspections.
• Required – 1 Year: Answering and responding Ride and Show requests for inspection to maintain operational readiness.
• Preferred - 1 Year: Experience with major Ride and Show attractions and performing inspections of structural (including bolting), mechanical, hydraulic and pneumatic equipment elements essential to those attractions.
• Preferred 1 Year: Experience or can show experience in or provide documented proof in performing NDT Inspection of equipment using Visual Inspection (VT), Magnetic Particle Inspection (MT) and Liquid Penetrant Inspections (PT).
• Preferred -1 Year: Experience working with machine and weld shop fabrications and Q/C inspections for compliance with mechanical drawings.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Level II certification in Magnetic Particle Test (MT) in accordance with American Society for Non- Destructive Testing (ASNT) – required
• Level II certification in Liquid Penetrant Inspection (PT) in accordance with American Society for Non- Destructive Testing (ASNT) – required
• UO in-house Certified Composite Inspector Level II – required
• National Association of Amusement Ride Safety Officials Level I (NAARSO) – required
• Industrial rope access certification – preferred

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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