Universal Destinations & Experiences Internship Program:

• Applications Close: June 20^th, 2025, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Spring 2026 Program Dates:  Approximately January 2026 – April 2026.

JOB SUMMARY:

Intern will focus on day-to-day operations of troubleshooting complex Security Technology related items. Working with business partners across multiple departments to resolve technology-based software applications and hardware configuration issues that impact both front of house and back of house operations. The intern will gain working knowledge and experience blending Physical Security, Technology, and Project Management elements in a theme park atmosphere.

MAJOR RESPONSIBILITIES:

• Learn and gain experience with a hands-on approach to troubleshooting and analyzing hardware and software issues, ensuring fast and accurate responses to achieve minimal downtime of our systems.
• Auditing current security program while leveraging projects to add value and technology to ensure the security and safety of all guests and team members.
• Manages assigned technical projects from conception through completion by organizing and providing work direction to internal partners and external vendors.
• Monitors and follows up on all project tasks to ensure proper completion and satisfaction while providing regular project status updates for management and partner review.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS: 

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required. 
• A transcript is required upon application.
• Valid Florida Driver’s License is required.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Computer Information Technology, Project Management, Management Information Systems, Physical Security, or similar.
• Experience with supporting and troubleshooting PC hardware and software.
• Possession or experience towards a CompTIA A+ or Microsoft-related certification.
• Knowledge of project management strategies.
• Background with Physical Security.

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2026.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. 

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