Specialist, Shared Services - Universal Kids Resort
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Job no: 652520
Work type: Regular (Full-Time)
Location: Frisco
Categories: Clerical/Administrative Support, Merchandise, Food & Beverage, UDX - Professional Generic
JOB SUMMARY:
Supports data and content management for various systems supporting Revenue Operations within Universal Kids Resort (UKR) including, but not limited to, storage and delivery of products, inventory systems, point–of-sale (POS) systems, mobile food ordering application, digital menu boards, databases, guest-facing web pages and SharePoint. Responsible for system inputs and documentation for recipes, ingredients, product changes, research, pricing, discounts, records and ensures accuracy of such. Provides training on Eatec food service database to Revenue Operations. Coordinates with food buying department on maintaining commodity items current/monthly pricing, product changes, and product financial analysis. Supports logistics as needed for warehouse including merchandise and food and beverage product shipments and deliveries.
JOB RESPONSIBILITIES:
- Follows through on all price changes ensuring consistency throughout the resort. Researches and corrects all depletion discrepancies found at fiscal month end. Responsible for building and maintaining all recipes in Eatec. Coordinates with Chefs to ensure accuracy of all recipes. Conducts random spot-checks, with Quality Control team, throughout the resort to be sure Eatec recipes are accurate.
- Communicates all menu changes to the Digital & Technology team including special events; implements menu changes directly into relevant application(s) when applicable. Works with the D&T team to assist in development and upkeep (POS cleanup) of screen layouts to ensure proper depletion in Eatec. Responsible for requesting the setup of new comp and tender keys, and ensuring they are correct in POS including reporting of usage.
- Ensures all pricing in Eatec reflects Guest-facing pricing and that imagery is up-to-date. Assists in troubleshooting discrepancies and makes appropriate corrections. Responsible for assisting food buyers’ product changes, communication of those changes to field and financial analysis of usage / cost comparison of commodity products.
- Responsible for data and content management for special events, MFDO, seasonal features, and any as needed programming.
- Works closely with UKR Sourcing, UKR Warehouse and UDX Shared Services teams. Ensures timely delivery of information/updates to stakeholders and accuracy of information across systems. Performs training as needed on the proper use of systems.
- Supports logistics coordination during peak times or to ensure coverage as needed including communicating with vendors, organizing on-time deliveries, proper freight routing and effectively utilizing onsite and offsite storage.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
ADDITIONAL INFORMATION:
- Carries out responsibilities in accordance with the organization’s policies and applicable laws.
- For assigned categories, drives special projects, measures and forecasts item level sales patterns, and supports effective inventory planning.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION:
- Associate’s degree (AA) from two-year college or technical school is preferred. Bachelor’s degree in Business or related is preferred.
EXPERIENCE:
- 1+ years of inventory or food procurement system experience within the food service or culinary environment is required; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.
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