JOB SUMMARY:

Responsible for facilitating Entertainment performances.  Position promotes positive guest experiences through one-on-one interactions with guests and by assisting performers.

MAJOR RESPONSIBILITIES:

• Facilitates entertainment performances by providing positive service and accurate information to guests according to Entertainment departmental guidelines and expectations. Responsible for the safety and physical well-being of performers while on set. This includes; assisting with lines, camera and photos, autograph books and other guest/management needs.  Responsible for safely escorting performance vehicles to, on and from set, while monitoring guest safety.
• Assists and accompanies Entertainment performers to, on and from assigned sets. Supports Animated Characters with Dressing/Undressing character costumes including Zippers, Snaps, shoes and Head pieces.
• Responsible for assisting in operational/administrative duties which may include; daily set up and strike of stanchions and signage, proper use and refueling of company vehicles, and completion of daily paperwork.  
• Follows daily care guidelines for character costumes in order to maintain the integrity of the performance or role and provides communication to management regarding costume problems, issues and concerns.    
• Expected to occasionally participate in Entertainment performances as directed by Entertainment Management.   
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

SCOPE: 

Responsible for ensuring performer and guest safety during guest/character interactions and upholding UO’s Mission of delivering unforgettable experiences to our guests.

EDUCATION: 

• High school degree or GED required.

EXPERIENCE: 

• 1+ year’s theme park or guest service experience preferred; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Valid FL Driver’s License required

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. 

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