Universal Destinations & Experiences Internship Program:

• Applications Close: March 13th, 2026, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Fall 2026 Program Dates: Approximately September 2026 – December 2026

JOB SUMMARY:

The Global Product team at Universal Destinations & Experiences drives strategies and digital capabilities that enhance Guest and Team Member experiences. As a Product Owner Intern, you will support commerce initiatives across the product lifecycle, from discovery and definition through delivery, testing, and implementation, working closely with product managers, designers, engineers, and business stakeholders in a primarily onsite environment.

Learning goals include:

• Translate user and stakeholder needs into clear user stories, acceptance criteria, and end-to-end requirements
• Learn Agile fundamentals, including backlog grooming, sprint planning, and team ceremonies
• Build practical skills in solution documentation and test design (scenarios, cases, UAT support)
• Gain experience collaborating across UX/UI, engineering, QA, architecture, and operations
• Understand how to define and use KPIs and feedback loops to measure product success and guide enhancements
• Improve confidence in professional communication, including capturing decisions, presenting summaries, and contributing to discussions
• Explore product ownership in a scaled enterprise and how digital solutions impact satisfaction, efficiency, and reliability

MAJOR RESPONSIBILITIES:

• Requirements & documentation: Document end-to-end solution flows, business rules, and functional/non-functional requirements; capture site-specific needs in partnership with onsite stakeholders.
• UX/UI collaboration: Support UX/UI work by translating high-level feature needs into clear experience requirements and documenting decisions and updates.
• User stories & backlog support: Draft and maintain user stories and acceptance criteria; support backlog grooming and sprint planning by organizing open questions, dependencies, and scope.
• Agile participation: Attend and contribute to core onsite ceremonies (standups, planning, refinement, reviews, retrospectives); capture notes and action items and convert them into updated stories/docs.
• Testing & validation: Create test scenarios and test cases; support development-cycle validation and UAT readiness by tracking issues, documenting results, and confirming alignment to requirements.
• Implementation support & continuous improvement: Partner with change management/operations to ensure readiness; help define success measures (KPIs) and document post-release learnings for future backlog improvements.
• Other duties: Follow Environmental, Health & Safety policies and perform other assigned tasks in support of the team.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.

PREFERRED SKILLS & KNOWLEDGE:

• Currently pursuing a Bachelor’s or Master’s degree in Business, Technology, Hospitality, Design, Product Management, Marketing, Management Information Systems, Industrial Engineering, Computer Science, Software Engineering, Human Computer Interaction, or a related field
• Strong interest in digital product development and user-centered design
• Passion for creating meaningful experiences for users
• Excellent communication and organizational skills
• Familiarity with Agile methodologies is a plus

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.