Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities 
• Wellness programs

Responsibilities:

• Prepare & distribute starting banks for all cash-handling departments
• Collect & verify funds from cash-handling departments including Cash Recyclers and Volumatic units
• Count & verify incoming cash and coins form Venues, Cash Recyclers and Volumatic units and balance with their total
• Check on suspicious documents for counterfeits and notify proper authorities
• Process incoming pneumatic tubes from front gate
• Prepare & verify bank deposits
• Answer phones and service window traffic
• Perform periodic audits of Cash Recyclers (ex. coin in MIMO) or when needed
• Balance/account for Vault funds mulitple times each day
• Process special request for cash (ex. petty cash or workflows)
• Prepare cash and coin to be inventoried (ex. strap and bundle cash, wrap and box coin)
• Prepare daily sales paperwork to be sent to Finance Department
• Manage/Maintain Cash Recyclers Units
• Manage/Maintain Volumatic Units
• Report and assist park employees with Cash Recyclers and/or Volumatic issues
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Performing other duties as assigned.

Qualifications:

• Must be 18 years old or older
• Valid CA driver's license
• Basic knowledge of Windows XP and Microsoft Office Suite
• Excellent customer service skills and ability to multitask
• Highly organized with impeccable attention to detail
• Good phone etiquette
• Able to take direction & follow through quickly & efficiently
• Prior high-volume retail or cash handling experience
• 10-key by touch preferred 

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must frequently lift and/or move up to 50 lbs, frequently lift and/or move up to 50 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must have open availability 

Pay:

• $20.25 per hour (After 1,000 hours worked, pay increases to $24.25/hr)

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com