Anticipated Start Date: August 2026

Estimated Pay: $2,500 stipend as well as a room stipend.

Number of Jobs Available: Based on need.

Schedule: Varies, to be discussed. 

Location: University Courtyard Apartments

About the department / center:

Our staff is committed to partnering with residents to create fun and engaging environments in the residence halls, a student’s home away from home. Our professional and student staff members have been carefully selected and trained to create and support welcoming and inclusive living environments that are conducive to students' academic, personal, and social endeavors.

Role Description:

Reporting directly to the Apartment Coordinator (AC), Apartment Assistants (AA) serve under a general charge of supporting the administrative function of University Courtyard Apartments (UCA) and will primarily work to maintain a safe and secure environment for resident students, respond to student and facility needs after hours, develop a sense of community and belonging, and complete associated administrative responsibilities. Administrative responsibilities include distributing and organizing mail and packages, answering office phones, responding to questions, and other administrative duties as assigned. This is a live-in position, and AAs are required to reside in their assigned room. This position requires work during breaks and holidays.  

 Apartment Assistant Job Description 2026-2027_Final DRAFT.pdf

Primary Responsibilities

• Participate in the duty rotation for UCA, both weekends and weekdays. Standard duty hours are from 7:00 p.m. to 7:00 a.m. These hours include office coverage as well as being available in the building. AAs should also utilize this time to interact with community members throughout the building/area.   
• On historically active weekend days that require additional staff availability, staff will be scheduled for daytime and/or 24 hour on call shifts.   
• AAs are expected to staff the Clubhouse office performing a variety of functions included, but not limited to mail and package delivery, key/fob/resource distribution, and be a resource to students in need of assistance. This work will be a minimum of 8 hours per week within the working hours of the Clubhouse and may include weekend days.   
• Inform students about Residence Hall Regulations and Code of Conduct policies. Confront students who violate policies. Follow up with students and the Residence Hall Coordinator as necessary.  
• Read and be familiar with all matters in the Student Guide to University Policies.  
• Inform and update the Residence Hall Coordinator and other professional staff as appropriate of any important floor/building occurrences and of students with possible emotional, physical and/or mental health concerns.    
• Carry out responsibilities and maintain composure in emergency and other crisis situations.    
• Respond to and manage crises, including emergencies, and provide support to residents, coordinating with professional staff and emergency services as needed.  
• Serve as a mandatory reporter under Title IX guidelines and ensure compliance with all relevant laws and regulations.  
• Enforce university and residential life policies, addressing violations in a fair and consistent manner, and documenting incidents as required.  
• Work collaboratively with other AAs, Residence Life staff, and university departments to support community goals and initiatives.  
• Engage in self-reflection and seek feedback to continuously improve job performance and leadership skills.  

Qualifications:  

• Apartment Assistants must have completed a minimum of 24 credits by the start of appointment and have a minimum 2.5 semester and cumulative GPA.
• Any Code of Conduct infractions will be considered prior to offer of appointment. Any infractions that occurred within twelve months prior to the start of appointment or active sanctions could deem a candidate ineligible.
• Positions are only open to students enrolled in the undergraduate colleges of the University of Delaware. All staff members must be fully matriculated in a degree-granting program. Continuing education students and graduate students are not eligible for AA appointment.

Requirements:

• - Must be available on Wednesdays from 7:30pm-9:00pm weekly for staff meeting and department trainings. 
• - Must be available for August 2026 training/opening, and all closings

Hiring Timeline:

Application Review: December 2025-January 2026

Interviews-February 17-20, 2026 (ZOOM Interviews)

Offers Extended-March 2026

Please note that dates are subject to change depending on the needs of the department.

Applicants must be undergraduate students at the University of Delaware. Work study eligibility can be found here. Applicants who are not enrolled as undergraduate students at the University will not be considered for this position. Employment Limitations and Exceptions