Type of Appointment: Full-Time, Long-Term Temporary (1 Year)

Collective Bargaining Unit: Academic Professionals of California (APC) - Unit 4

Job Classification: Student Services Professional II

Anticipated Hiring Range: $4,841 per month

Work Hours: Monday to Friday 8 am – 5 pm, unless otherwise notified

The Department

Cultural retention centers on college campuses make a powerful difference in student learning and retention and fosters an environment that promotes leadership development, critical thinking, a sense of belonging, cultural identity, and academic growth—all components for engagement in the learning process. This role will work with the Centers for Transformation, Retention, Equity, and Empowerment (T.R.E.E.)- department-specifically the API (Asian and Pacific Islander) Student Center, in building, leading, and executing programs and services within a CSU Grant focused on closing the equity gap for Asian American, Native Hawaiian, and Pacific Islander (AANHPI) students.

Duties and Responsibilities

Assist with Program Development & Coordination: APISC Mentorship Program (AMP)

• Assist in coordinating and facilitating the AMP with guidance from the APISC Coordinator. Support with tracking of mentorship program including marketing, recruitment, matching, workshops, socials and ongoing support for mentees and volunteer faculty/staff mentors of the AMP program.
• Train student staff in mentoring skills, facilitation skills, conflict resolution skills, and resource navigation.
• Assist with overseeing daily operations of programs and be able to anticipate needs and potential situations.
• Assist with program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these. • Support with planning and leading information sessions, presentations, campus visits for prospective, incoming, and continuing students and families.

Culturally Relevant Workshops/Events

• Develop and execute culturally relevant workshops and events with a focus on mental health and wellness, career development and readiness, academic success, leadership development and cultural conscience development.
• Assist in the development of faculty and staff trainings and engagements that bring awareness of the APIMEDA community.
• Co-develop an assessment tool that analyzes the impact of trainings and engagements. Summer Pacific Islander Institute.
• Support staff in the execution of a summer institute for high school and incoming Pacific Islander students. Assist with the logistical coordination of participant recruitment, room reservations, hotel accommodations, meals, vendors, and campus departments.
• Support the creation and development of the institute curriculum including workshops, presenters, speakers, activities, and enrichment opportunities.

Advising/Coaching

• Apply student development theory principles when working with students. • Provide coaching to identified student groups and individuals.
• When appropriate meet with students regarding emotional, behavioral, and/or academic concerns by coordinating initial meeting with students and utilize interpersonal, fact gathering, and analytical skills to determine the severity of the situation and respond accordingly.
• Refer students to campus programs and services when appropriate.
• When appropriate participate/attend advising community trainings/workshops.

Outreach and Training

• Collaborate with department communication specialists to prepare marketing materials.
• Help with drafting correspondence to various groups of prospective, incoming and continuing students.
• Support with coordinating marketing efforts with other key departments who are communicating with prospective students to ensure the accurate and timely receipt of information.
• Engage with prospective students, incoming students, and parents about CPP and opportunities for engagement.
• Support with designing, development, and implementation of training for relevant campus faculty and staff regarding the APIMEDA student populations.
• Assist with regular communication and contact with support staff, faculty and other campus stakeholders to ensure alignment, transparency and smooth operations.

Leadership

• Assist in the recruitment and selection process of student leaders.
• Support with training, advising/coaching and providing input for evaluation of student leaders.
• Delegate tasks to student leaders and provide them with space to plan, organize, problem solve, and implement programs.

Assessment, Evaluation and Reporting

• As appropriate, present at on and off-campus workshops and conferences.
• Assist with tracking program participants and providing relevant statistics and reports as requested.
• Support with assessing and evaluating programs and services in order to enhance its effectiveness; ensures that students, faculty and staff are provided with opportunities to evaluate the program.
• Assist department leadership with drawing on evaluations of previous programming and interventions and recommend appropriate program changes.

Other

• Provide support to various staff members, Senior Coordinators, Coordinators, and other partnering staff who are affiliated with this partnership (opening events, workshops, study time, closing events, assessment, marketing, etc.).
• Participate in staff development and meetings.
• Perform other duties as assigned by Lead or HEERA Manager.

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one (1) year of the professional experience.
• Working knowledge of the practices, procedures and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to:
  • Interpret and apply program rules/regulations, use initiative in planning work assignments and in implementing long- range program improvements.
  • Obtain factual and interpretative information through interviews.
  • Reason logically.
  • Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
  • Advise students individually and in groups on routine matters where required.
  • Recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  • Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. 

Preferred Experience

• Experience with student affairs programming, basic experience with assessment activities, and understanding of student development theory.
• Experience working with under-represented, first generation, and transfer students.
• Demonstrates compassion for student needs as well as to faculty and the surrounding community, demonstrates patience, objectivity, responsiveness, and persuasiveness, independent decision-making skills are desired.
• The candidate communicates clearly through a variety of modes that includes: verbal, written and presentational, demonstrates effective listening skills.
• Ability to effectively interact with students from varied cultures and backgrounds.

Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.  

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. 

In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.

For more information, go to https://calstate.policystat.com/policy/13813878/latest/.

CSU Classification Salary Range

This position is part of the APC bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx. The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx. The classification salary range for this position according to the respective skill level is minimum $4,841 and maximum $6,884 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status.  We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.