Office Coordinator, Office of the Registrar

Apply/Register Job no: 497298
Work type: Staff Full-time
Department: Registrar
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Clerical, Administrative Support

Position Summary:       

The Office Coordinator will support the Office of the Registrar with overseeing the daily administrative activities of the office.

Position Responsibilities:

  • Coordinate the daily operations of the Registrar’s office including the coordination and execution of duties of support staff; prioritize, distribute, and review work of the support staff, including:
    • Processing all forms through our student information system. This includes but is not limited to, registration forms; changes of major; grade changes; leaves of absence and withdrawals; name changes.
    • Answering phones, provide basic information with screening and routing of calls.
    • Assisting with all in-person inquiries.
    • Responding to emails in the shared campus registrar inbox as well as personal inbox in a timely fashion.
    • Maintaining student records in our student information system and student transcripts.
    • Processing incoming transcripts and perform credit evaluations.
    • Scanning documents and student files to our document imaging system.
    • Processing transcript requests and checks for financial clearance.
    • Coordinating with other campus registrar offices to process degree and enrollment verifications through the National Student Clearinghouse.
    • Processing licensure forms, certifications, loan deferment letters, and other special student requests.
    • Posting grades onto student records.
    • Posting degrees awarded and issuing letters of rejection.
    • Setting up appointments for Assistant, Associate, and University Registrars, as required.
    • Assisting the Assistant, Associate and University Registrars with data entry tasks as assigned.
    • Conducting research and preparing reports for the Registrar and Dean's Office.
    • Preparing correspondence, as needed, for the supervisor.
  • The person in this role will provide guidance to other clerical staff members regarding job functions and questions the staff may have.
  • Train on office and University policies and procedures.
  • Ensure that the department/division receives the administrative support required to meet its commitments and responsibilities. Maintain calendars, make travel arrangements, and update pending commitments and appointments. Assist faculty/supervisor with administrative requirements.
  • Maintain office correspondence and reply to inquiries. Response must be made in a timely manner, and urgent matters must be brought to the attention of senior management; Confirm that the appropriate resources are available, which are needed by the faculty member.
  • Maintain complex databases.
  • Responsible for staff timekeeping.
  • Position is located primarily at Wilf campus, but may include occasional deployment to the other Registrar offices located at Brookdale, Beren, or Resnick campuses.
  • Perform other related duties as assigned. 

Experience & Educational Background:

  • Bachelor’s degree and at least 3-5 years of administrative experience are required.
  • Equivalent combination of education and experience will also be considered. 

Skills & Competencies:

  • Must possess strong knowledge of Microsoft Word, Excel and PowerPoint. May use other Microsoft programs as assigned. The ability to quickly learn and become proficient in new software and technology is essential.
  • Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs;
  • Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient; a high level of professionalism and confidentiality is crucial to this role;
  • Must demonstrate good judgment, initiative, and attention to detail.
  • Must be able to effectively track time and resources to prioritize work assignments among assigned staff.
  • Must possess strong customer service, communication, and organizational skills;
  • May be required to work independently and produce quality work from conception to completion on assigned projects; 

Salary Range:

  • $60,000 - $62,000 

About Us:        

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more. 

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve.  We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross-section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:           

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities, and protected veterans.


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