Careers at Yeshiva University

Position Summary:       

The Assistant Director of Admissions and the admissions team are the first point of contact for prospective students and are central to the successful enrollment growth of highly qualified students who have many different universities to choose from. We believe that informed, engaged, and efficient interactions with prospective students/applicants are essential and that we must provide inquirers with a high standard of service. When working with a prospective student, we seek to understand their goals, the ability of our programs to help them reach those goals, and their readiness to thrive at the Katz School of Science and Health. Our entire focus is on student success.

The Assistant Director of Admissions serves the Katz School’s Health Science programs with a primary focus on Nursing as the front-line for prospective students through application submission. Responsible for all inbound and outbound communication activity for prospective students including overseeing multiple admissions communications channels, strategies, and collateral; organizing and leading recruitment in-person events and hosting admissions webinars; attending off-campus recruitment events with others on the recruitment team; managing and developing part-time admissions counselors; and strategizing with the marketing and recruitment teams to meet or exceed enrollment goals.

Position Responsibilities:

Prospective Student/Applicant Counseling:

• Oversee and expand as needed a multi-channel communication portfolio e.g., phone, text, chat, and others as needed
• Set and deliver exceptional customer service standards, i.e., quick answers, rapid callbacks, engaged, warm, and professional interactions with a focus on the prospective student’s needs
• Use CRM systems to ensure follow-up and closure on a weekly basis
• Create and update FAQs, drip responses, and other critical admissions materials

Admissions and Recruitment Events:

• Select and manage the events, content, participants, recording, and all operational aspects of admissions events
• Work with marketing and recruitment teams as well as the School and respective programs to ensure that webinars and events are promoted
• Establish partnerships with organizations & outreach channels to expand participation and reach

Funnel Conversion:

• In collaboration with the marketing and recruitment teams, implement a multi-channel recruitment nurturing strategy based on specific market segment characteristics and position in the enrollment funnel
• Purchase, build, and manage prospect lists in collaboration with marketing, events, partnerships, and schools
• Qualify and prioritize prospects and various stage applicants for follow-up
• Nurture prospective students and applicants by connecting them with the next human touch or event to ensure an informed decision cycle and a continuity of experience
• Monitor campaigns to specific audiences with systematic tracking of applicant interactions
• Report on lead quantity, quality, conversions, and meta-data compared with point-in-time expectations

Liaison with YU Offices:

• Liaise with critical university offices, including but not limited to Student Finance, Registrar, Pathways Program, Office of Marketing and Communications, and other Schools

Product Knowledge:

• Develop fluency and comfort speaking about Yeshiva University, Katz School, individual programs’ curriculum, and specific expertise of faculty. Become familiar with trends in the job markets for Health Science programs, including Katz’s student outcomes such as job placements and salaries, clinical placements, and research projects

Paying for School:

• Working with the Office of Student Finance, develop expertise to help students navigate paying for school, financial aid, and scholarship opportunities.

Experience & Educational Background:

• Bachelor’s degree in a related field; plus three years experience in admissions counseling; experience with undergraduate or graduate nursing programs preferred, but not required
• Entrepreneurial mindset and process orientation
• Confidence to speak up and advocate for improving the student experience, and diplomacy to build consensus around your ideas
• Exemplary external and internal customer service skills
• Superior interpersonal and communication skills, including with people from a variety of cultures and linguistic backgrounds
• Ability to travel locally and nationally

Skills & Competencies:

• Knowledge of Health Science programs, current trends, job outcomes, and verbiage for the discipline
• A Master’s degree in a related field is highly preferred
• Experience with student CRMs, and in particular, Ellucian Recruit
• Professional experience in the higher education and/or admissions and recruitment context is strongly preferred but not required

Salary Range:

$70,000 - $80,000

About Us:        

Located in the heart of New York City, Yeshiva University is a US News and World Report Top 100 University, having moved up the rankings in the last three consecutive years to number 67.

The Katz School of Science and Health is Yeshiva University’s flagship school for STEM. We are research scientists, tech builders, and patient-centered clinicians working on problems that matter. We focus on industry sectors that are central to the modern economy: Artificial Intelligence, Biotechnology, Cybersecurity, Data Analytics, Digital Media, and Fintech, as well as Occupational Therapy, Physician Assistant Studies and Speech-Language Pathology. 

Katz School faculty take an interdisciplinary approach to research and education, fostering the creativity, collaborative thinking and builder mindset required to take on today’s toughest problems. Over the last five years, we have launched ten master’s and doctoral programs with 92% graduation rates, 100% licensure pass rates, 95% post-graduation employment in high-paying careers, and students and alumni from over 30 countries. 

The Katz School is a close-knit community with a big network, nestled in the heart of a big city. We are global in reach, with faculty and students from across the United States and around the world—and also deeply embedded in New York City’s rich professional and social fabric. With a vibrant campus life and city at our fingertips, the Katz School is where bold, purpose-driven people come to create, connect, and explore. Read about projects at Katz.

Equal Employment Opportunity:    

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.