Careers at Yeshiva University

Position Summary:           

Network Administrator

• Install, set up, and monitor the campus area network
• Perform a variety of maintenance, evaluation, installation, and training tasks to ensure network performance meets University and user requirements
• Position requires using the Help Desk ticketing system, and answering questions/problems of faculty, staff, and students

Position Responsibilities:

Administer and troubleshoot all network workstations, utilizing TCP/IP networking protocols and/or Windows, Mac, and UNIX-based operating systems, that are physically connected to the University network, including:

• Maintaining network resources, including the configuration of network switches, server hardware, PBX/VoIP systems, operating systems, applications, and services in a wired and wireless environment
• Investigate user problems, identify their source, determine possible solutions, test, and implement solutions
• Documents network problems and resolution for future reference, including documenting processes and procedures in the Help Desk Knowledge Base, and trains other team members/helpdesk members as needed with change processes/impacts/workarounds
• Install, configure, and maintain Ethernet networks (wired and wireless), network cabling, and other related equipment, devices, and systems; add or upgrade and configure all network-related equipment
• Performing cable termination, patching, testing, and troubleshooting the layer one level of all cabling in all data closets
• Performing network troubleshooting to isolate and diagnose complex network problems with minor supervision, implementing solutions that have a limited system-wide impact
• Escalating issues with broader implications for the entire network to higher-level network personnel or the Technical Director
• Configuring and maintaining network components (e.g., routers, switches, wireless APs, Controllers, etc.) and services (i.e., connectivity and access)
• Perform and/or oversee network application-related development, installation, and upgrades as they relate to network connectivity
• Supporting VOIP telecom environments, including performing adds/moves/changes of phone equipment, and ensuring that our environment stays current with product releases
• Participate in providing solutions and implementing solutions when security incidents are detected/reported
• Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users
• Troubleshoot networks, systems, and applications to identify and correct network malfunctions and other operational difficulties
• Identify network utilization patterns and their effect on operation/system availability and performance expectations
• Anticipate communication and networking problems and implement preventive measures
• Establish and perform network maintenance programs following University and vendor standards
• Ensure timely user notification of maintenance requirements and effects on system availability
• Investigate, recommend, and install enhancements and operating procedures that optimize network availability
• Maintain confidentiality with regard to the information being processed, stored, or accessed by the network
• Utilizing monitoring tools to capture and analyze traffic, maintain uptime, generate usage reports, and spot trends
• Creating and maintaining documentation and diagrams as needed when assets are added or removed
• Other duties as assigned

ADDITIONAL RESPONSIBILITIES

• Assist personnel of other departments as a computer resource
• Provide on-the-job training to new department staff members
• Provide computer orientation to new company staff

WORKING CONDITIONS
 
Working conditions are normal for an office environment. Work requires extensive use of a computer. Responsibilities may require evening and weekend work in response to the needs of the systems being supported.

Experience & Educational Background:

REQUIRED

• At least one certification: MCSE, ACA, ACP, CCNA, CCNP, or CCIE
• Education: Bachelor’s Degree in Computer Science, Information Technology, or similar

PREFERRED

• Systems: Windows, Mac, Unix-based, Cisco, Aruba, Palo Alto
• Networking: Switches, Routers, Hubs, Servers, Cables, Racks, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, OSPF

Skills & Competencies:

• Knowledge of a range of computer networking systems to include Ethernet computer networks
• Knowledge of computing and network hardware, and peripheral equipment
• Ability to communicate technical information to non-technical personnel
• Ability to install, configure, and maintain personal computers, networks, and related hardware and software
• Knowledge of federal copyright laws as they pertain to the use of computer software
• Knowledge of network security systems, applications, procedures, and techniques
• Ability to identify and resolve computer system malfunctions and operational problems
• Skill in organizing resources and establishing priorities
• Ability to provide technical training to end users
• Ability to learn and support new systems and applications
• Ability to safely lift 40lbs
• Responsibilities may require evening and weekend work in response to the needs of the systems being supported

Salary Range:

$75,000 - $85,000

About Us:        

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community—students, faculty, staff, alumni, and friends—are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity:    

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.