The College of Arts, Humanities & Social Sciences (CAHSS) is the largest and most diverse academic unit at the University of Denver, where students gain the knowledge and skills necessary to succeed at nearly any career in today’s globally connected society. Half of the College’s departments and schools offer master’s or PhD programs.  

Position Summary

CAHSS is hiring one (1) Recruitment & Admissions Manager to support all recruitment, admissions, and retention efforts for the graduate programs in CAHSS. The Manager will also support undergraduate recruitment and retention efforts in partnership with the Office of Undergraduate Admission. Reporting to the Executive Director of Enrollment Management, the Manager will work closely with the Enrollment Management team, Department Chairs and with faculty undergraduate & graduate directors within academic departments.

Essential Functions

Admissions and Recruitment Management 

• Manage Slate functions for the College, including advising faculty and staff on best practices for CRM use.
• Coordinate with departments to submit graduate admissions decisions and financial aid offers in Slate.
• Utilize Slate to maintain inquiry and applicant database, including managing student records, monitoring admissions workflows, building and sending email campaigns and other outreach, building and sending reports.
• Coordinate lead generation efforts via list purchases and outreach.
• Partner with Digital Marketing Analyst on follow up to prospective students, as appropriate.
• Actively contribute to developing and implementing new methods of outreach and engagement with prospective students.
• Collaborate with departments and central offices to organize annual recruitment activities and outreach.
• Provide support to department undergraduate & graduate directors on admissions and recruitment-related projects, as directed.
• Coordinate and participate in the development and creation of recruitment materials.
• Support research projects related to recruitment and admissions, such as gathering, analyzing, and interpreting information about competitor programs.
• Understand and adhere to admissions guidelines.
• Review and approve dean’s hours and GXA awards when ED is out of office.
• Supervise admissions & recruitment coordinators.

Support for Prospective Students

• Follow up on leads resulting from individual inquiries and from marketing/recruitment efforts.
• Support undergraduate admissions with events such as Journey to DU and Friday@DU.
• Provide campus tours for graduate students and coordinate class visits as needed.
• Assist prospective graduate students and faculty with all application related questions.
• Administer surveys, including building, sending, data gathering, and reporting.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Attention to detail and strong proofreading ability.
• Experience with collecting, analyzing, presenting, and assessing quantitative and qualitative data.
• Ability to prioritize tasks and plan projects; time management and solid organizational skills.
• Ability to help students, staff, faculty, and visitors in a positive and friendly manner.
• Excellent internal and external customer service skills.
• Teamwork approach to projects and problem solving.
• Ability to work with diverse and underrepresented populations, using an inclusive approach.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Ability to quickly learn and work with new software.
• Ability to be adaptable and flexible.

Required Qualifications

• Master’s degree or graduate coursework.
• 3+ years of experience working in an office, professional, or military setting.
• Proficiency with Microsoft Office Suite.

Preferred Qualifications

• 5+ years of administrative experience in an office, professional, or military setting.
• Experience working with college/university admissions; preference for current/prior experience in CAHSS.
• Experience with content writing for marketing initiatives.
• Experience working with Technolutions Slate, Ellucian Banner, or other CRMs.

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate
• As this position will support departments across the College, individual(s) must be willing to meet with stakeholder at locations across campus.

Physical Activities

• Ability to sit in front of a computer for an extended period of time.
• Ability to sit or stand in front of a room for an extended period of time.
• Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule:
Monday – Friday, 8:00 am – 4:30 pm. Option to work remotely up to two days per week.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) November 1, 2024.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade

The salary grade for this position is 9

Salary Range:
The salary range for this position is $58,000-$68,000

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.