About the role
In this role, you will drive excellence within the Community Care Department, offering expert support in quality management, compliance, auditing, clinical services, client care, and incident management. A key innovator in continuous improvement, this role ensures the department is well-prepared for upcoming Support at Home guidelines and enhanced provider obligations.

Work type: Temporary full-time (until May 2026)
Classification: Band 6 $90,263 - $97,365 pa plus super

Key responsibilities include:

• Provide and maintain up-to-date knowledge of developments in areas of quality specialty and relevance, related to, management of the frail aged, people with dementia, people with disabilities and their carers.
• Ensure consistent, effective, and efficient administrative and incident systems are maintained. Ensure regular collection and reporting of statistical and other data.
• Contribute to and actively participate in the Quality program in Community Care, including but not limited to assisting with incident and complaint management, continuous improvement, training and development of staff, and identification and actioning of SIRS.

About you
To be successful in this role, you will have detailed knowledge of the Aged Care Quality Standards and methods of Regulatory audit as well as a tertiary qualification relevant to the role. In addition, you will have:

• Proven experience in planning, implementing, monitoring continuous improvement activities in a community aged care setting.
• Proven clinical experience in a clinical/quality related role, or capacity to adapt skills and experience quickly.
• Awareness and support of the philosophies of healthy ageing, consumer directed care, promotion of independence and non-intrusive care and general disabilities, including a collaborative approach to decision making.
• Sound knowledge of the Home Care Package Program (HCPP) and the Commonwealth Home Support Program (CHSP), and developing Support at Home Program, both operationally and including the underpinning legislation.
• Knowledge of government and community resources available for frail aged people, people with dementia, people with disabilities and their carers.
• Program planning and development skills.
• Research and evaluation skills including data collection and analysis.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Mary McGorry – Manager Community Care   | 5272 4719 | mmcgorry@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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