Dining Services Shift Leader
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Job no: 528819
Work type: Staff
Senior management: Vice President for Student Affairs
Department: Dining Serv-Home Operations
Location: Blacksburg, Virginia
Categories: Dining / Hospitality, Student Affairs / Services
The Shift Leader for Dining Services is responsible for overseeing the daily operations of the assigned food service department. This role involves supervising and leading a team of staff members, ensuring the efficient production and delivery of food, maintaining high standards of cleanliness and sanitation, and providing excellent customer service. The Shift Leader reports to the management team and collaborates closely with kitchen staff, administrative staff, and other supervisors. Performance goals for this position are summarized within the areas of food production, customer service, safety, sanitation, security, compliance, and training and leadership.
• High school diploma or equivalent.
• Proven experience in food service or a related field.
• Strong leadership and interpersonal skills, with the ability to motivate and train staff effectively.
• Excellent communication skills, both verbal and written, to collaborate with team members and provide feedback.
• Knowledge of food safety regulations and sanitation practices, including HACCP guidelines.
• Familiarity with computerized management tools and record-keeping systems.
• Ability to work in a fast-paced environment, handle multiple tasks, and prioritize responsibilities.
• Attention to detail and a commitment to maintaining high-quality standards.
• Physical stamina and the ability to lift and move heavy objects.
• Flexibility to work evenings, weekends, and holidays as needed.
• Additional culinary or supervisory training.
• Previous supervisory experience preferred.
The successful candidate will be required to have a criminal conviction check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Carolyn Hanneman at carolynh18@vt.edu during regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Dining Services:
Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends.
Customers report high overall satisfaction and appreciate the variety of dining options available on campus. Recent customer comments such as “I brag about our food service to my friends and family” illustrate that the Virginia Tech students share our pride in the dining program.
- Dining Services serves approximately 7.5 million meals per year.
- Total on-campus sales of $71.2 million annually
- Current national brand annual gross sales of over $9.5 million
- Largest single employer on campus, employing over 2,200 people.
- Approximately 19,000 dining plan holders with debit-style plans that can be used in any of the dining centers.
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