Job Description
We’re searching for an Evening Operations Manager to join our Student Engagement and Campus life team in Blacksburg, VA to help us in our mission. So, if you’re interested, please keep reading. In Virginia Tech’s Division of Student Affairs, that’s exactly what we do every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.
Here’s what you need to know about the role:
1) You’ll join the Student Engagement and Campus Life (SECL) team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities.
2) You’ll report to the Assistant Director for Student Center Operations, in a Regular twelve-month, 100% Staff appointment.
3) You’ll oversee the quality of the building operations and services for three student center facilities (Squires, GLC, and Johnston Student Center), Owens Ballroom, and War Memorial Chapel. The manager focuses on quality assurance for evening and weekend events and building operations. Additionally, the manager leads the management and development of the Squires Student Center operations student staff, including recruitment, training, evaluation, and supervision. This position works collaboratively with the other Operations team members to provide consistent weekly and long-term building operations that support university and departmental needs and demands; coordinates with other SECL functional areas to ensure high-quality services are provided to students, patrons, and guests; and directly supports customer service needs, and assesses the quality of event setups and tidiness of the student centers.
4) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
5) You’ll be offered a base compensation package between $45,000-$50,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!
Required Qualifications
-Bachelor's degree and/or equivalent related experience in Student Personnel Administration, Facility Management, Business, or related field.
-General operations and/or facility management experience in a student union, hospitality, community center, recreational center, or related environment.
-Experience in supervision, including but not limited to recruiting, training, evaluating, and directing the work of student staff members.
-Operations management experience including project management and building management.
-Strong organizational skills that include prioritizing tasks, managing time effectively, and performing multiple functions simultaneously.
-Experience or training with cash/revenue management.
-Demonstrated knowledge of computer programs including Windows, Microsoft Office Suite, or similar software.
-Excellent interpersonal communication skills with the ability to establish and maintain successful and effective relationships with a diverse, multicultural student and staff populations.
-Ability to interpret, communicate, and effectively enforce policies and regulations.
-Demonstrated knowledge of risk management practices.
-Demonstrated ability to operate autonomously and within a team-based environment.
Preferred Qualifications
-Master's degree and/or equivalent related experience in Student Personnel Administration, Facility Management, Business, or a related field.
-Experience directly supervising student employees in an educational environment.
-Experience in risk management practices for a public facility.
-Experience in basic custodial or maintenance trades.
Pay Band
4
Appointment Type
Regular
Salary Information
$45,000 - $50,000
Review Date
7/31/24
Additional Information
- The successful candidate must have a background and license checks demonstrating a safe driving record.
- The work schedule is M-F 11:00 AM-8:00 PM with evenings and weekends as needed.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Student Engagement and Campus Life (SECL): The team in Student Engagement and Campus Life holds a deep passion for building affirming environments where every person feels seen, heard, and valued through exceptional service and programs that reflect and uplift our community, and we are genuinely excited to continuously learn and grow our knowledge of student unions, services, and student experiences.
Virginia Tech does not discriminate against employees, students, or applicants based on age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
