The primary role for this position is to act as the primary point of contact for the occupants, users and visitors of the Data and Decision Sciences (DDS) building and the Undergraduate Science Lab Building (USLB) and a select section of space allocated to the Office of the Provost in HITT Hall, at Virginia Tech. The Building Manager will work with the building stakeholders frequently to discuss and resolve facility-related matters. The Building Manager will have a general knowledge of research labs and the ability to quickly respond to any facility related issue within the labs and lab associated spaces. This position will also manage the use of shared conference and common area spaces in the facilities and facilitate building events that may be either closed, or open, to the public. For events, this position will ensure compliance with university policies related to the use of university space and function as the facility representative to provide consistent information for students, faculty, staff, and guests. This position will also coordinate with the occupants of the facilities on building digital signage and messaging.
This Building Manager will serve as the facilities liaison for university offices. The Building Manager will contact the appropriate university office to find timely resolutions to issues, questions, or events that may arise. Various examples may include: working with the Hokie Passport Office on access control, the University Facilities Office on building maintenance issues, the Central IT on building information technology issues, the Registrar’s Office on the use and scheduling of classrooms after hours, and Classroom Audio-Visual on advanced classroom technology issues, and the Virginia Tech Police on facility security issues. This position will also serve as the building emergency management coordinator for DDS and USLB.
The Building Manager will provide generalist level end-user support and technical support to the audio-visual (AV) systems in the facilities. This includes proactive communication and training for all faculty, staff, students, and guests who use the installed technologies within the facilities. The Building Manager will periodically test the AV systems within the facilities to ensure they are operating as intended. Preventative maintenance of those AV systems will be performed by this position on a bi-annual and on an as needed basis.
Position Responsibilities:
• Provide high-quality customer service to building tenants and external end users,
• Collaborate with tenants or outside groups to schedule and facilitate events/activities,
• Adhere to all University Policies regarding facility activities,
• Function as an administrator for the facility digital signage solution,
• Function as liaison to Hokie Passport access control for building tenants and events,
• Function as a subject matter expert for the installed AV systems,
• Periodically test AV systems to ensure they are functioning as intended,
• Provide preventative maintenance to AV systems on a regular basis,
• Ensure that classroom spaces are ready to receive faculty, students, and guests,
• Serve as a Building Emergency Coordinator for DDS & USLB,
• Maintain required egress clearance in corridors and at exits,
• Maintain a clean and safe environment,
• Consistently walk the facilities for daily on site, proactive space and facility management,
• Help coordinate relocation or renovation activities,
• Maintain building inventory, key logs, and access codes,
• Function as the liaison with Housekeeping, Facilities, and VTPD.
