Parking Services Operations Technology Specialist
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Job no: 534756
Work type: Staff
Senior management: VP Auxiliary & Business Services
Department: Parking Services
Location: Blacksburg, Virginia
Categories: Other
At Auxiliary and Business Services (ABS), our mission is simple yet profound: to serve the Virginia Tech community by providing products and essential services so that others can achieve success in support of the Virginia Tech mission. Every day, the unwavering commitment of the ABS team brings this mission to life. Through our work, we ensure that students, faculty, staff, and visitors have access to the resources and support they need to thrive in their academic, professional, and personal endeavors.
Parking Services at Virginia Tech is dedicated to providing convenient and efficient parking solutions for students, faculty, staff, and visitors. With a focus on accessibility and safety, our team ensures a seamless parking experience on the campus. The Parking Services Operations Technology Specialist provides technical support for our parking management software systems. This includes, but is not limited to:
• Maintain, update and troubleshoot the parking management database and supporting software and hardware systems.
• Implement operational platforms and software including working with vendors and consultants, testing system functionalities, suggesting improvements, and proposing solutions to meet user needs.
• Perform hardware and software updates for parking enforcement-related technologies including license plate recognition cameras, body cameras, mobile devices, and portable printers.
• Serve as point of contact for technology and as liaison with vendors and manufacturers.
• Provide system implementation, maintenance, and user training.
• Access and export data for review by university officials.
The incumbent will be required to work occasional evening and weekend hours to support special events. The incumbent may also be required to travel to satellite facilities occasionally.
The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies the Virginia Tech Principles of Community; and supports the university’s motto, Ut Prosim (That I May Serve).
Education
• Bachelor’s degree in business, information technology, or related area, or an equivalent combination of formal training and experience.
Knowledge, Skills, and Abilities
• Working knowledge of fundamental concepts, practices, procedures, and guidelines related to database software applications.
• Proficiency in general computer skills including use of Microsoft applications such as Outlook, Word, Excel and PowerPoint.
• Strong attention to detail.
• Excellent organizational, interpersonal, business communication, and time management skills.
• Ability to work independently and to act as resource for novice system users.
• Experience using parking-related databases and systems, preferably experience with T2 systems
• Experience providing technical support for license plate recognition (LPR) cameras, body cameras, mobile devices, and portable printers.
• Experience integrating and synchronizing data across multiple databases (data integration).
• Hands on experience with parking enforcement.
• Experience in a university setting.
Non-Exempt: Eligible for overtime
The successful candidate will be required to have a criminal conviction check and driving check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Megan Hinkle at mahinkle@vt.edu during regular business hours at least 10 business days prior to the event.
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Applications close: Eastern Standard Time
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