Careers at Virginia Tech

We’re searching for an Operations Manager to join our Student Engagement and Campus Life team in Blacksburg, VA, to help us in our mission. So, if you’re interested, please keep reading. In Virginia Tech’s Division of Student Affairs, that’s exactly what we do every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

Here’s what you need to know about the role:

1) You’ll join the Student Engagement and Campus Life (SECL) team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities.

2) You’ll report to the Assistant Director for Student Center Operations, in a Regular twelve-month, 100% Staff appointment. 

3) You’ll oversee the quality of the building operations and services for three student center facilities (Squires, GLC, and Johnston Student Center), Owens Ballroom, and War Memorial Chapel. The manager focuses on quality assurance for evening and weekend events and building operations. Additionally, the manager leads the management and development of the Squires Student Center operations student staff, including recruitment, training, evaluation, and supervision. This position works collaboratively with the other Operations team members to provide consistent weekly and long-term building operations that support university and departmental needs and demands; coordinates with other SECL functional areas to ensure high-quality services are provided to students, patrons, and guests; and directly supports customer service needs and assesses the quality of event setups and tidiness of the student centers.

4) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

5) You’ll be offered a base compensation package between $50,000-55,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

-Bachelor's degree and/or equivalent related experience in Student Personnel Administration, Facility Management, Business, or related field.
-Must have Previous experience in:
*General operations and/or facility management experience in a student union, hospitality, community center, recreational center, or related environment.
*Supervision, including but not limited to recruiting, training, evaluating, and directing the work of student staff members.
*Operations management experience, including project management and building management.
*Strong organizational skills that include the ability to prioritize tasks, manage time effectively, and perform multiple functions simultaneously.
*Demonstrated knowledge of risk management practices.
*Experience or training with cash/revenue management.
*Demonstrated knowledge of computer programs, including Windows, Microsoft Office Suite, or similar software.
*Excellent interpersonal communication skills with the ability to establish and maintain successful and effective relationships with diverse, multicultural student and staff populations.
*Ability to interpret, communicate, and effectively enforce policies and regulations.
*Demonstrated ability to successfully operate autonomously and within a team-based environment.

-Master's degree and/or equivalent related experience in Student Personnel Administration, Facility Management, Business, or a related field.
-Experience directly supervising student employees in an educational environment.
-Experience in risk management practices for a public facility.
-Experience in basic custodial or maintenance trades.

4

Exempt: Not eligible for overtime

Regular

$50,000-55,000

40

02/02/2025

-The successful candidate will be required to have a criminal conviction check.

- Work schedule: Monday to Friday - 9 pm to 6 pm with evenings and weekends as needed

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!  

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.