Mater Research are looking for an Administration Officer to join the team! This full-time, maximum term (October 2025 to 30 June 2028) role will be based at our South Brisbane campus.
As an Administration Officer at Mater, you will contribute to the Queensland eConsultant (QeC) Service by supporting QeC project operations, coordinating research activities, collecting and managing data, and helping to prepare publications and presentations. Your work will play a key role in generating evidence that informs practice and policy, helping Mater to achieve better outcomes for patients across Queensland.
Mater Research is a recognised leader in medical research. Our bench to bedside philosophy sees us working across Mater Health’s hospitals and health services, The University of Queensland, and the world-class Translational Research Institute (TRI).
We are committed to working closely with Mater Health, Mater Education and our growing network of partners and collaborators to turn scientific discovery into the best possible treatment, care, and outcomes for patients and our broader community.
Salary range: $41.47 - $44.69 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
- Provide exceptional front line customer service via email or telephone to all GPs and Mater staff.
- Provide telephone support both external and internal enquiries.
- Ensure accurate patient records in Mater’s patient administration system.
- Perform registrations, bookings and invoicing for QeC occasions of service.
- Create, prepare and manage QeC records to ensure safe keeping of clinical documents and timely scanning.
- Filing, faxing, scanning, photocopying and other clerical support tasks.
- High level understanding of patient and record privacy legislation and Mater’s policy regarding disclosure.
- Assist in the preparation of project progress reports
- Assisting with database management and data input
- Actively participate in supporting a collaborative team culture.
About you
- Experience in a health care environment highly regarded.
- Demonstrated ability to work independently in an agile and fast-paced environment, managing multiple priorities effectively.
- Capable with digital tools and platforms, able to quickly learn and adapt to new technologies.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues.
- Strong attention to detail, ensuring accuracy and completeness in all documentation and processes.
- Flexible and adaptable, able to thrive in a dynamic environment and manage changing priorities.
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close Wednesday 29th October 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
