• PERMANENT FULL TIME ROSTERING CLERK ROLE BASED AT MACQUARIE PARK
• EXCITING OPPORTUNITY TO BE PART OF THE SUPPORT TEAM HELPING OUR STAFF DELIVER EXCELLENT CARE TO OUR RESIDENTS
• BE PART OF A COMPANY THAT CARES!

MAKE A DIFFERENCE WITH US!

Your Role: 

As a Roster Clerk, you will play a crucial role in managing the rostering and workforce management for our Residential & Retirement Living stream. You will support the team by providing exceptional customer service, handling office administration, financial administration, and ensuring the smooth operation of our rostering system.

Key Responsibilities:

• Prepare and release the fortnightly roster in line with the requirements of the Enterprise Agreement (EA) 
• Assist the Residential Manager (RM) in ensuring the roster is managed cost-effectively, including managing overtime and agency use 
• Oversee shift replacement for sick, annual, and long service leave 
• Assist the RM with effective leave management and planning 
• Maintain the roster within the budget for hours and cost including consideration of occupancy and care minutes
• Ensure the time and attendance system and employee timesheets are maintained on a daily basis 
• Complete employee timesheet reconciliation accurately for pay-end on a fortnightly basis 
• Assist the RM in liaison with the Talent Acquisition Partner and Education & Quality Supervisor to onboard and induct new employees 
• Manage compliance for employee Police check renewals, NDIS, and Visa 
• Ensure pay queries are investigated and actioned in a timely manner 
• Assist the RM with processing changes to employee conditions and requests for Letters of Offer 
• Assist employees with queries such as leave, EA clauses, uniform, etc. 

Key Requirements:

• Proven experience in office administration and outstanding organisational skills 
• Excellent numeracy skills 
• Sound time management skills and ability to prioritise 
• Experience with Word, Excel, Outlook, and CRM databases. UKG knowledge highly regarded
• Excellent communication and customer service skills 
• Ability to work with minimal supervision and as part of a team 
• Conflict management and problem-solving skills. Maintaining confidentiality and discretion is a huge part of this role
• Previous experience in scheduling/roster management 
• Experience using rostering systems and software. UKG knowledge highly regarded

Desirable Qualifications:

• Diploma or Certificate qualification in Business Administration or related field or equivalent experience 
• Previous experience in a Residential Aged Care administrative role 

Why Join Us?

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning!

If you care about rostering as much as we care about our residents, we'd love to hear from you!

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.