Address:

501 N 24th St

Phoenix, AZ 85008

Salary: $78,295.15 

Grade: 24

Closing Date: 

The Arizona State Hospital (ASH) uses Tableau and other visual analytics as important tools for data visualization to enable data-driven decision-making in both hospital operations and improving direct patient care. Tableau dashboards have been used extensively to answer complicated business questions, share data with the public, provide up-to-date information to leadership and decision-makers, and share analyses and visualizations with oversight and partner agencies and entities.
This position will work with program areas throughout the hospital to develop new, high-quality Tableau data dashboards that meet the needs of programs and leadership including; Nursing, Medical, Quality, Compliance, Security, Informatics, Specialty Clinic, Training and Education, Hospital Administration.

This position will be responsible to:
- Working closely with Information Technology (IT) teams and agency/project staff, identifies business intelligence (BI), reporting,
and data analysis needs for an assigned agency/organization to turn data into information and knowledge to make sound business
decisions
- Assists in determining business requirements, priorities, feasibility assessments, use cases, user acceptance testing (UAT) plans;
defines key performance indicators (KPIs); develops, designs, and documents workflows, dashboards, alerts, reports, user guides,
and other BI-related information/data

Works on low to medium complexity tasks within one or more functional areas. Uses Tableau to develop dashboards to assist in analyzing issues, applying best practices in data analytics and visualization and verifying that standards for quality and confidentiality are met.

Partners with internal and external customers to gather and validate business requirements in support of Tableau dashboard design and functionality.

Participates in and supports work planning processes for creating and maintaining Tableau dashboards and Tableau server content in an effective and efficient way.

Assists in designing, developing, and delivering end-user training and associated resource materials for Tableau developers or other agency program staff. May train clients in the use of BI solutions to enhance decision-making capability.

Researches business issues and assists in designing models that aid in analyzing issues.

Other duties as assigned as related to the position (typically 5% - 10%).

Knowledge of:
- Current Tableau Desktop functionality;
- Business operations, methods, and practices; workflow engineering;
- Strategies and best practices for effective data visualization;
- Applicable laws, rules, policies regarding security, privacy, and management of confidential data;
- Statistical and business analysis.
- IT lifecycle and information system design;
- Qualitative and quantitative techniques for analyzing and measuring program/project efficacy;
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:

- Developing effective Tableau dashboards and providing technical assistance for dashboard development to business partners;
- Effectively utilizing data collection, research, and analysis methodologies;
- Communicating complex information to non- technical audiences;
- Interpreting and evaluating information;
oral and written communication
- Developing training materials and documentation for internal and external partners;
- Working with a team to develop and implement policies and procedures;
- Effectively communicating data to both professional and lay audiences;
- Performing analytic functions including workflow and statistical analysis;
- Oral and written communication.

Ability to:

- Collaborate with others throughout the agency to support the use of Tableau to meet program needs;
- Present ideas visually, orally and in writing in a clear, concise manner to partners and stakeholders;
- Plan, organize, and prioritize projects;
- Evaluate information and make recommendations;
- Assess stakeholder and end user information needs;
- Promote the use of business intelligence to make effective business decisions;
- Collaborate with IT/BI and program staff to achieve shared goals;
- Perform analysis and evaluation;
- Engage with diverse audiences and stakeholders;
- Establish and maintain effective working relationships;
- Demonstrate continuous effort to improve operations and streamline work processes
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

A Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, or a related field that works with data analytics. Tableau certification (Certified Associate or Certified Professional) or equivalent training experience is preferred. Ideal candidate will have experience working with health, financial, and HR data.

Driver's License.
Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.