Administration Officer - Patient Services

Job no: 547775
Work type: Casual
Location: Newcastle
Categories: Administration & Office Support

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547775 - Administration Officer - Patient Services

Calvary Mater Newcastle

CASUAL

Everyone is welcome at Calvary Mater Newcastle

Join our team today!

 

The administrative officer is responsible for the provision of efficient and effective administrative support for all areas within Patient Services as required and rostered on a 7 day per week 24-hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles.
 

Key Responsibilities

  • Friendly and professional reception of patients, visitors and Staff entering Calvary Mater Hospital.
  • Accurate registration for the Emergency Department, Admissions, Discharges and Transfers.
  • Health Fund and Medicare checks.
  • Answering all calls within the switchboard in a friendly and professional manner.

 

What you bring 

  • Demonstrated experience in administrative roles, with well‑developed computer skills, preferably within a health care or clinical environment.
  • Demonstrated knowledge of medical terminology and the ability to accurately interpret and manage clinical and administrative information.
  • Willingness and capacity to work shift work, with flexibility to adapt to short‑notice changes in roster requirements when operationally required.
  • Excellent communication, customer service and interpersonal skills, with a demonstrated ability to manage sensitive, confidential and complex situations with professionalism and discretion.
  • A genuine desire to join and contribute to a collaborative team committed to the care of others within a mission‑based organisation, aligned with Calvary’s values.

 

Role details

  • Casual
  • Salary Classification: Admin Officer Level 3 Yr 1-2.
  • Remuneration: $35.84 to $36.96 per hour + superannuation + annual leave loading + salary packaging options.

Contact Leonie Nebauer, Patient Services Department Manager on email: Leonie.Nebauer@health.nsw.gov.au and quote 547775

 

Working with us
We work together to be a source of healing, hope and nurturing to the people and communities we serve.  As we work, our values are visible in how we act and treat each other.

We care for our people by providing a safe, equitable, inclusive and welcoming work environment that respects each person and their contribution to our purpose of ‘Being for Others’.

We offer a high standard of patient care to the communities of Newcastle and the Hunter region and provide a comprehensive range of health services and clinics including Coronary Care and Cardiology, Surgery, Intensive Care, General Medicine, Research and 24/7 Emergency Care.

In addition to an uplifting work environment, our people benefit from:

  • Family orientated to accommodate work-life balance
  • Gender neutral parental leave
  • Corporate discounts including Private Health Insurance and Tech products
  • Benefit from up to $15,900 in salary packaging
  • Employee Assistance Program
  • Fitness Passport
  • Leave balance transfer for NSW Health employees

 

This role requires the successful applicant to:

  • Have unlimited working rights in Australia
  • Successfully complete pre-employment checks including reference checks, work rights, criminal history check and WWCC checks to ensure suitability for the role.
  • Provide evidence of immunisation as required for the role.

 

Join our team today!
Click ‘Apply for Job’ and follow the prompts.  

Position Description

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Standard Time

Apply now

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