12-Month Secondment Opportunity – Recovery & Settlements Consultant

Start Date: Monday 28 July 2025

Are you passionate about delivering exceptional service and driving results? We’re looking for proactive, detail-oriented individuals to join our Recovery and Settlements team for a 12-month secondment.

As a Recovery & Settlements Consultant, you’ll manage a portfolio of claims across our trusted consumer brands. You’ll play a key role in ensuring accurate estimating, negotiating liability, and maximising recovery and settlement outcomes—all while supporting our customers through moments that matter.

What’s on offer:

• Full-time role (Monday–Friday)
• Hybrid working model – up to 3 days WFH (subject to leader discretion)
• Join a collaborative and high-performing team
• Opportunity to develop your skills and make a meaningful impact

What you’ll do:

• Manage recovery and settlement workflows in a timely and efficient manner
• Identify and pursue recovery opportunities
• Negotiate win/win outcomes on settlement claims
• Provide an exceptional customer experience in every interaction
• Respond to enquiries and resolve complaints with professionalism
• Contribute to team performance and continuous improvement

What you’ll bring:

• Strong customer service skills with a focus on positive outcomes
• Attention to detail and a commitment to accuracy
• Resilience and composure in a fast-paced environment
• Confidence in analysing data and making informed decisions
• Proven ability to prioritise and manage competing deadlines
• Excellent negotiation, conflict resolution, and communication skills
• A collaborative mindset with a proactive, solutions-focused approach

If you're ready to step into your next internal opportunity and make a difference, we’d love to hear from you. Apply online today!

For more information, please reach out to glenn.stephens@suncorp.com.au.