Key Account Coordinator
Job no: 761227
Work type: Full time
Location: Kewdale - WA - Australia
Categories: Customer Service Officer
Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
Linfox is seeking a personable and proactive Key Account Coordinator to join our team based in Kewdale on a Permanent Full-time basis. This client-facing role supports the Key Account Manager and acts as a key conduit between Linfox and our valued customers. You’ll be responsible for coordinating customer communications, preparing business review packs, and supporting operational and administrative functions across a high-profile portfolio. Key areas:
- Prepare and coordinate Quarterly Business Review (QBR) packs, monthly review packs, and KPI reports.
- Coordinate weekly and monthly customer communications and meetings.
- Act as a point of contact for WA-based customers, supporting day-to-day queries and service needs.
- Collaborate with internal teams on rates, bookings, collections, and other operational matters.
- Support the Key Account Manager with administrative tasks and customer engagement.
- Assist in the creation of presentation decks and ensure timely delivery of customer-facing materials.
Are you the one?
- Strong administrative and organisational skills with a high attention to detail.
- Excellent communication and interpersonal skills – confident in engaging with both internal and external stakeholders.
- Proven problem-solving ability – able to think on your feet and resolve issues efficiently.
- Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel.
- Experience in a customer-facing or support role (essential).
- Background in operations or logistics (desirable but not essential).
What's in it for me?
- 12 weeks paid parental leave and return to work bonus for eligible employees
- Career development opportunities and mentoring programs
- Access to a range of benefits across dining and adventure, travel and health and well-being
- The chance to work in a high-performing team where your contributions truly make an impact
At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply. .
Sound like you? Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
To find out more about opportunities at Linfox, visit www.linfox.com/careers
Advertised: W. Australia Standard Time
Application close: W. Australia Standard Time
Apply now