For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all

As our Employee Relations Advisor, reporting to the Senior Employee Relations Advisor, you will facilitate and provide resolution advice on various Industrial Relations and Employee Relations matters that comply with company policies.

This is a fantastic opportunity where you will be proactive and passionate about all things ER and enjoy the challenges of both low and high-risk cases!

A few of your responsibilities:

• Support and provide expert advice to frontline managers involving behavioural or performance management related matters, disputes on leave, grievances, non-work-related injuries and long-term unplanned leave
• End-to-end case management of all medium and high-risk ER cases to resolution
• Lead and conduct workplace investigations into employee grievances and allegations to resolution
• Deliver effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues
• Represent The Star in industrial relations and employee relations matters with team members, unions, employer bodies and industrial authorities for lower risk matters

What we will be looking for:

• 2 years’ IR/ER experience within a high volume and fast-paced environment.
• Understanding of relevant workplace legislation, regulations, and enterprise agreements.
• Understanding of the operation of the Fair Work Commission and other employment related agencies.
• High level consultation, negotiation and dispute resolution skills with key business stakeholders.
• Tertiary qualifications in Human Resources, Industrial Relations or Employee Relations preferred.

About you:

You have solid experience as an Employee Relations Advisor and are now seeking your next challenge within a large hospitality and entertainment organisation. You thrive in managing end-to-end cases, particularly those involving operational, blue-collar workers, where you can make a real difference for team members while supporting business objectives. With a strong focus on delivering high-quality customer service, you act as the first point of contact for employee relations matters, providing expert advice and guidance to leaders and team members alike. You enjoy conducting workplace investigations, supporting performance management processes, and ensuring alignment with legislation, policies, and procedures.

Your role will be pivotal in providing critical workplace relations advisory services. Join us in making a difference.

What we can offer you: 

• Complimentary meal on site every day including hot meals, sandwich bar and more 
• Up to 30% discounts across award winning restaurants and accommodation 
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services 

• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer 

• Mental Health and Wellbeing services 

• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture 

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.   

It's your time to SHINE! 

Click on the link below to make your next career move with The Star.