General Manager Safer Gaming Compliance 

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

As our General Manager Safer Gaming Compliance, reporting to the Group Chief Risk Officer, you will lead the overall management of Safer Gambling Compliance across The Star Entertainment Group, ensuring alignment with our strategic objectives and regulatory obligations.

This is a fantastic opportunity where you will promote a culture of safer gambling awareness and compliance, support the development and delivery of training, and drive the Safer Gambling Strategy to facilitate compliance with obligations.

A few of your responsibilities:

• Promote a culture of safer gambling awareness and compliance at The Star
• Own, review and monitor compliance with The Star’s Safer Gambling policies and procedures
• Drive the development of the Safer Gambling Strategy to facilitate compliance with obligations
• Report to relevant Board and Board Committees on safer gambling harm minimisation and related strategic initiatives
• Support alignment of safer gambling policies and processes as appropriate across The Star properties

What we are looking for:

• Undergraduate degree in a legal, commercial or business field
• Strong risk and compliance experience within a large organisation in a leadership capacity
• Experience in a highly regulated environment is desirable
• Ability to interpret data and provide audit reports and analysis
• Demonstrated ability to develop and implement customer service standards

About you:

You are a strategic and experienced compliance leader with a strong understanding of regulatory frameworks and a passion for promoting safer gambling practices. You bring a collaborative mindset, excellent communication skills, and a proven ability to lead cross-functional teams in a complex, regulated environment.

Your role will be pivotal in shaping the success of our safer gambling initiatives, ensuring we meet our compliance obligations while fostering a culture of responsibility and care across all properties.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Up to 30% discounts across award-winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• An organisation that values diversity, teamwork and being your best self
• Mental Health and Wellbeing services
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.