Customer Service Agent
Job no: 514059
Work type: Permanent - full time
Location: Newcastle & Hunter
Categories: Customer Service Agent
Your Next Opportunity
Are you reliable, driven, and customer-focused? We want YOU to join our Customer Service team based in our Concrete Contact Centre at Kooragang on a Permanent Full-Time basis!
We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm), with the opportunity for Saturday overtime on rotation.
What you’ll be doing
- Receive and process customer orders quickly and accurately (full training provided)
- Learn about our plant production and truck network capabilities
- Track deliveries and update customers using our vehicle tracking systems
- Build strong, professional relationships with customers and internal teams
What we’re looking for
- Reliable team players who enjoy working in-office, 5 days a week
- Customer-focused problem solvers with strong communication skills
- Ability to manage competing priorities in a busy environment
- Computer literacy and eagerness to learn
Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Daylight Time
Apply now