UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, HOPE.

Consultancy Title: GBViE/ Online Learning Consultant

Section/Division/Duty Station: Child Protection Team - Programme Division, NYHQ

Duration: July 2025, to December 31, 2026

Home/ Office Based: REMOTE

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For over 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment:

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Related to this mission, UNICEF is directly involved in addressing gender-based violence (GBV) in some of the world’s most intense and complex conflicts and disasters. GBV in its various forms constitutes a global crisis which undermines social and economic progress; as one of the world’s greatest human rights violations, GBV must be addressed to ensure universal rights and principles with regard to equality, security, liberty, integrity and dignity of human beings.  Addressing gender-based violence in emergencies (GBViE) is recognized as a life-saving measure and an essential component of humanitarian action. UNICEF has made GBViE (prevention, risk mitigation and response) one of its targeted priorities in its Strategic and Gender Action Plans (GAP) 2022-2025, as well as in the Child Protection Strategy. GBViE contributes to the results under Goal Area 3 and is a cross-cutting priority across the Strategic Plan, making GBV risk mitigation one of UNICEF’s change strategies and a key contributor across all Goal Areas. GBViE risk mitigation cuts across all sectors and areas of work in UNICEF’s Core Commitments for Children.

As part of its continuous efforts to improve GBV service delivery globally, UNICEF is developing, revising and disseminating key resources (guidance, associated training package and e-learning) to strengthen the service providers’ capacity to offer quality care to child survivors of sexual abuse. In partnership with the International Rescue Committee (IRC), UNICEF finalized the second version of the Caring for Child Survivors of Sexual Abuse Resource Package (CCS) and associated training package (December 2023). The aim of the revision was to ensure learning, evidence and resources from the past 12 years were incorporated into the CCS resources, and that the guidelines and training materials were adapted for different crisis settings, including forced displacement contexts and public health emergencies. In addition, a global CCS e-learning focusing on the basic modules of the training packages (i.e. modules 0-2) was developed in close coordination with the CCS Global Network of Partners and several UNICEF Country Offices to better address training needs across multiple contexts, and to respond to the increased demand for remote and online learning. The content of the e-learning has been translated into French, Spanish, Arabic and Ukrainian. 

Following priority needs expressed by several countries, technical support is now required to expand digitalization of the CCS Training Package to new Modules (Modules 3: Attitudes and Biases and Module 4: Communication with Child Survivors of Sexual Abuse) and additional languages (tentatively: Portuguese, Russian, Romanian, Burmese and/or Amharic, in addition to French, Spanish, Arabic and Ukrainian).

Scope of Work:

Under the supervision of the Child Protection Specialist - GBViE, the consultant will be responsible for the following deliverables: 

1. Digitalize the CCS Training (Modules 0-2) in 4 additional languages

•           Adapt and finalize the translated course content for digital upload in 4 additional languages;

•           Upload the course content in 4 languages on the Agora platform;

•           Support the internal/external testing and troubleshooting in the 4 languages and incorporate the changes.

2. Digitalize the CCS Training (Modules 3-4) on the Agora platform

•           Develop instructional design plan / storyboard (or Alpha version) for Modules 3-4;

•           Deliver the Gold version for Modules 3-4, with final comments incorporated;

•           Integrate Modules 3-4 to the existing CCS course on the Agora platform;

•           Support the internal/external testing and troubleshooting and incorporate the changes.

3. Digitalize the CCS Training (Modules 3-4) in 8 additional languages

•           Adapt and finalize for upload the Modules 3-4 translated into 8 additional languages;

•           Integrate Modules 3-4 to the existing CCS course on the Agora platform;

•           Support the internal/external testing and troubleshooting in the 8 languages and incorporate the changes.

UNICEF will provide guidance throughout the consultancy and make sure all documents, voice-overs, reviewers and information are timely available in each of the languages. The Agora Team will provide technical support as required.

The consultancy will be home-based, with no travel required.

NOTE: Due to current funding constraints, payment for deliverable 3 will contingent upon successful completion of deliverables 1-2 and availability of funds.

Terms of Reference / Key Deliverables:

Digitalize the CCS Training (Modules 0-2) in 4 additional languages

Adapt and finalize the translated course content for upload in 4 additional languages

• Translated XLIFF files imported in the course module files in Rise        

31 August 2025

• Translated text inserted manually in images, graphics, thumbnails, screenshots and labels

30 September 2025

• 3 Videos edited per language, including subtitles

31 October 2025

Upload the course content in 4 languages on the Agora platform

• Course pages set up on Agora, including modules, pre-post quizzes and survey   
• November 2025
• CCS training digitalized and accessible on Agora in 4 languages

15 December 2025

Support the internal/external testing and troubleshooting in the 4 languages and incorporate the changes

• QA report issued for each of the 4 languages, following the Agora Publishing Guidelines & Checklist

31 December 2025

Digitalize the CCS Training (Modules 3-4) on the Agora platform

Develop instructional design plan / storyboard (or Alpha version) for Modules 3-4          

• Alpha version submitted          

31 December 2025

Deliver the Gold version for Modules 3-4, with final comments incorporated      

• Gold version of the e-learning course finalized  

31 March 2026

Integrate Modules 3-4 to the existing CCS course on the Agora platform

• Modules 3-4 digitalized and accessible on Agora

30 May 2026

Support the internal/external testing and troubleshooting and incorporate the changes      

• QA report issued, following the Agora Publishing Guidelines & Checklist          

30 June 2026

 

Digitalize the CCS Training (Modules 3-4) in 8 additional languages

Adapt and finalize for upload the Modules 3-4 translated into 8 additional languages      

• Translated XLIFF files imported in the course module files in Rise        

30 June 2026

• Translated text inserted manually in images, graphics, thumbnails, screenshots and labels

31 August 2026

Integrate Modules 3-4 to the existing CCS course on the Agora platform

• Course pages set up on Agora, including modules, pre-post quizzes and survey

31 October 2026

• CCS training digitalized and accessible on Agora in 8 languages

30 November 2026

 

Provide in-country and/or remote technical support on GBViE

Provide GBViE technical support to UNICEF COs in francophone contexts.       

• At least ten technical exchanges with UNICEF COs (reviews of documents, online training, meetings/learning exchanges, etc.)

31 December 2025

Provide mentoring / coaching with pilot countries (Chad and Burkina Faso) to support their GBV risk mitigation effort           

• Country Plans (2) developed to support implementation of key risk mitigation measures in UNICEF-led sectors           

30 November 2025

• At least 3 support sessions with each of the pilot countries delivered, with notes (discussion and action points)           

31 March 2026

Qualifications

Education:

University degree on Instructional design, adult learning, educational technology, human-computer interaction or online and distance education desirable. Social science, design/media or management degree (project management, human resources, business administration, international relations, psychology, etc.) possible if complemented with relevant on the job experience. Additional professional training in LMS (Moodle), programming languages (HTML, JavaScript, Java, etc.), an advantage.

Language Proficiency:

Fluency in English is required. 

Fluency in other languages is considered a strong asset for this role.

Work experience:

•     At least 6-8 years’ experience working on the development and implementation of online and/or blended learning programmes. Experience in working with learning management systems as a solution to deliver e-learning programmes is mandatory, preferably knowledge of Totara and/or Moodle.

 Competencies

•     Exposure to international professional contexts and/or multicultural environments within the United Nations Systems, preferably in UNICEF.

•     Prior experience in the design and development of online learning activities and resources for adults.

•     Prior hands-on experience in innovating and using modern technologies and methodologies to support UNICEF's learning initiatives is desirable.

•     Advanced knowledge and understanding of Moodle LMS environments – in particular regarding content development and set up.

•     Knowledge and experience with Articulate Rise, Camtasia or similar, modern authoring tools.

•     Strong pedagogical skills, capacity to develop self-paced e-learning courses.

•     Good understanding of graphic design for learning principles.

•     Knowledge and understanding of content management platforms and knowledge sharing tools are highly desirable.

•     Attention to detail, excellent organizational skills, ability to work well with others.

•     Ability to work with virtual teams

•     Excellent oral and written communication skills

Requirements: 

Completed profile in UNICEF's e-Recruitment system and

• Upload copy of academic credentials
• Financial proposal that will include/ reflect :
  • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).    

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.