The Washington DC Campus Manager provides leadership, management, and supervision of all day-to-day operations of Pepperdine’s Washington DC campus. Ensuring world-class operations and hospitality, this position is responsible for providing exquisite service to the faculty, staff, students, and guests who utilize the campus. The breadth of responsibility includes oversight of: the campuses’ facilities, security, and property management; space scheduling and configuration; coordination with academic programs; revenue-generating opportunities with external guests; customer experience of all who utilize the campus; coordination of campus events; emergency response; and vendor management. Bringing excellence to all aspects of work, the Washington DC Campus Manager ensures a professional environment conducive to world-class service and high achievement. This position embodies and helps establish a model workplace culture that promotes Pepperdine’s mission, vision, and strategic plan; promotes collaboration and unity; demonstrates initiative, ownership, and follow-through in all duties; attracts, engages, and retains the best employees; and honors each individual team member, among others. The Washington DC Campus Manager is in the Chief Operating Officer (COO) division and reports to the Assistant Vice President of Business Services Administration. Because the direct supervisor for this role is located in another state and the position does not maintain any direct reports, the ideal candidate must be highly self-driven and independent, with a proven ability to manage day-to-day campus operations autonomously. 

As a member of the COO division, the Washington DC Campus Manager supports the entire COO division and helps meet department goals and priorities through collaboration, initiative, and follow-through. This position ensures a seamless and professional environment conducive to world-class service and high achievement.

Duties

• Campus Management: Direct and manage campus operations: develop, implement and continuously improve processes and procedures to ensure a safe and functional campus environment that supports the highest standards of academic excellence and Christian values. Evaluate operational needs, establish priorities, and make decisions regarding campus resources, facilities, safety, and service delivery. Ensure compliance with applicable University policies and operational standards while identifying and resolving complex campus issues. As the University's primary on-site representative and operational leader, serve as the principal point of contact for campus emergencies and coordinate responses to urgent facility, security, and operational matters, including those arising outside of standard business hours.
• Contractor and Vendor Management: Direct and oversee campus facilities operations through the management of vendor, contractor, and service-provider relationships. Evaluate service needs, selecting and recommending vendors, negotiating and administering service agreements, monitoring performance, and resolving operational issues. Develop and implement strategies to maintain campus facilities and services, including property management, custodial, security, catering, janitorial, HVAC, and other contracted services. Conduct facility assessments, establish service priorities, and make recommendations regarding maintenance, operational improvements, and resource allocation to support campus objectives.
• Scheduling: Plan and manage scheduling for the campus using the University's 25Live scheduling platform. Partner and collaborate with deans, faculty, staff, and students to facilitate classroom, office, and event space scheduling and configuration.
• Coordination and Communication: Serve as the main point of contact for the campus. A resource and advisor to hosting departments on campus logistics, including room set up, IT/AV, security, parking and overall University coordination.
• Perform other duties as assigned.
• Uphold the University's mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• Bachelor’s degree and 3 or more years of professional or educational experience in related fields or faith-based higher education.
• Experience in building or property management.
• Commitment to the highest ethical standards, including personal and professional character and integrity.
• Collaborative approach to work with a demonstrated ability to build relationships with a variety of personalities and work styles.
• Excellent oral communication skills.
• Superior written communication.
• Superior discretion and confidentiality.
• Exceptional organization, planning, and time management skills.
• Ability to operate with a high degree of independence and self-motivation.
• Appropriate sense of urgency and responsiveness.
• Ability to meet deadlines and manage competing priorities.
• Ability to quickly learn new processes and procedures and adapt to assignment changes.
• Creative and solution-oriented approach to problem solving.
• Superior attention to detail.
• Exceptional aptitude for customer service.
• High levels of initiative and a proactive approach to work.
• Commitment to excellence in every aspect of work.
• Joyful and optimistic demeanor.
• Familiarity and knowledge of Google Workspace (e.g., Google Drive, Sheets, and Documents).
• General office familiarity with printers, scanners, copiers, phone systems, and the like.

Preferred:

• Familiarity with Pepperdine University.
• 5 or more years of professional or educational experience in related fields or faith-based higher education.

This is a Restricted, Exempt, 40 hour per week position.

Expected Pay Range: $75,000 - $82,000 per year 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.