Together we shape thriving communities, public spaces, places and economies.

• Permanent full-time (35 hours per week) opportunity
• Parramatta location with flexible working supported
• Salary relative to experience, and ranges from $110,266 to $122,058 + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

Join a team that’s committed to integrity and fairness. As an Investigations Officer, you’ll play a key role in uncovering facts, resolving complex issues, and helping ensure public trust. You’ll be responsible for conducting investigations, gathering and analysing evidence, and preparing clear, accurate reports that support decision-making.

This role suits someone who’s confident working under pressure, can manage sensitive matters with discretion, and communicates effectively with a range of stakeholders. If you’re detail-oriented, adaptable, and ready to make a real impact, we’d love to hear from you.

For more information read the full Role Description: Investigations Officer

What you will bring to the role

• Strong analytical skills and attention to detail, with the ability to assess complex information and draw sound conclusions.
• Confidence in managing sensitive investigations while maintaining impartiality and professionalism.
• Excellent communication skills to engage with stakeholders, conduct interviews, and prepare clear, concise reports.
• Ability to work independently and manage competing priorities under pressure.
• A collaborative mindset, contributing to team goals and supporting continuous improvement.
• Sound understanding of relevant legislation, policies, and procedures, or a willingness to learn quickly.

Key skills and experience

• Proven experience conducting investigations, including evidence gathering, analysis, and reporting.
• Strong understanding of relevant legislation, regulatory frameworks, and public sector policies.
• Excellent written and verbal communication skills, with the ability to present findings clearly and professionally.
• High level of discretion and integrity when handling sensitive or confidential matters.
• Strong interpersonal skills to engage with stakeholders and manage challenging conversations.
• Ability to work independently and manage competing priorities in a fast-paced environment.
• Proficiency in using case management systems and digital tools to support investigative processes.
• Tertiary qualifications in law, criminal justice, public administration, or a related field.
• Formal training in investigative techniques or regulatory compliance.
• Experience working within a government or regulatory agency.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55PM on Monday 4 August 2025

Should you require further information about the role please contact Michele Peel on michele.peel@dpie.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn